In the 14 years since the Deprivation of Liberty Safeguards (DoLS) were introduced, the care landscape has changed dramatically. The safeguards have therefore been reviewed and the Mental Capacity (Amendment) Bill, which has recently passed through Parliament, will make the changes into law. This free guide sets out what has changed and why, what...

It’s been a wonderful and tremendously busy year here at First Response Training! We’ve been very privileged to work with some fantastic organisations across all sectors during the last 12 months and we’ve been busy working behind the scenes to enhance the services we provide to all of our clients. To give you a...

For many providers in health and social care, achieving the highest possible overall rating from the Care Quality Commission (CQC) is an ambition at the heart of their mission, tied to continuous improvement, evaluation and innovative approaches. But what exactly does it take to be rated outstanding, and how can you effectively prepare your...

Mental health training is becoming increasingly vital for people of all ages working in any industry sector. An effective mental health training programme can improve understanding and awareness of mental health, breakdown barriers, tackle discrimination and empower people to offer help and support when it is needed most. Our guide to mental health training provides...

The statutory duty of candour has been in force in England since 2014. Despite this, there remains little discussion about it within the social care sector and very few information resources are available. We have put together a simple guide to provide social care organisations and care workers with a brief introduction and overview...

The KLOEs are the subsets of the ‘five key questions’ that the CQC asks of every health and social care organisation that they inspect. We have put together a brief guide to introduce the KLOEs, outline what’s changed and why and what you should do within your organisation to address them....

The core purpose of the GDPR is to give individuals more control over their own data and to enhance their right to privacy. Find out all about this and more, including what’s changed in the law, what you need to do to remain compliant and separate the myths from the facts with our simple...

Increasingly important in the adult health and social care sectors, reablement services help people to live independently in their own homes for as long as possible. A form of intermediate care and support, it can be key to preventing unnecessary hospital or social care admissions for people. Now, you can find out more about...