2019-20: Our Year in Review

It’s certainly been a roller-coaster of a year for all of us at First Response Training and everyone across the country!

We value the opportunity to work with the many wonderful organisations that we provide training to and we work very hard behind the scenes to continue to enhance our offer for them. To give you a bit of an insight into what we’ve been doing and why, we’ve put together a little guide providing an overview of the past year.

Such a review would, of course, not be complete without acknowledging the huge impact that the Covid-19 pandemic has had on our business, our clients and our world at large. We have therefore included key information in this review to let you know how we're ensuring that our training remains Covid-19 secure at all times.

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The Liberty Protection Safeguards

In the 14 years since the Deprivation of Liberty Safeguards (DoLS) were introduced, the care landscape has changed dramatically. The safeguards have therefore been reviewed and the Mental Capacity (Amendment) Bill, which has recently passed through Parliament, will make the changes into law.

This free guide sets out what has changed and why, what it means for the care sector and what’s next.

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2018-19: Our Year in Review

It’s been a wonderful and tremendously busy year here at First Response Training!

We’ve been very privileged to work with some fantastic organisations across all sectors during the last 12 months and we’ve been busy working behind the scenes to enhance the services we provide to all of our clients.

To give you a bit of an insight into what we’ve been doing and why, we’ve put together a little guide providing an overview of the past year.

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Preparing to be Outstanding

For many providers in health and social care, achieving the highest possible overall rating from the Care Quality Commission (CQC) is an ambition at the heart of their mission, tied to continuous improvement, evaluation and innovative approaches.

But what exactly does it take to be rated outstanding, and how can you effectively prepare your organisation and your staff for a CQC inspection?

Our free guide details how you can prepare to achieve the highest CQC rating, looking at planning, assessment information, useful resources and things to focus on, evidence, feedback and staff training, among other areas.

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Mental Health Training

Mental health training is becoming increasingly vital for people of all ages working in any industry sector.

An effective mental health training programme can improve understanding and awareness of mental health, breakdown barriers, tackle discrimination and empower people to offer help and support when it is needed most.

Our guide to mental health training provides an introduction to mental health, including some key facts and figures, outlines why it’s important to be aware of and address mental health in the workplace, identifies the training options available and provides useful, practical suggestions for support you can implement beyond training as well as places you can go to access further guidance.

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A Guide to the Duty of Candour

The statutory duty of candour has been in force in England since 2014. Despite this, there remains little discussion about it within the social care sector and very few information resources are available.

We have put together a simple guide to provide social care organisations and care workers with a brief introduction and overview of the duty of candour.

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CQC’s Key Lines of Enquiry (KLOEs)

The KLOEs are the subsets of the ‘five key questions’ that the CQC asks of every health and social care organisation that they inspect.

We have put together a brief guide to introduce the KLOEs, outline what’s changed and why and what you should do within your organisation to address them.

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The General Data Protection Regulation

The core purpose of the GDPR is to give individuals more control over their own data and to enhance their right to privacy.

Find out all about this and more, including what’s changed in the law, what you need to do to remain compliant and separate the myths from the facts with our simple guide to the GDPR.

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Reablement: A Brief Guide

Increasingly important in the adult health and social care sectors, reablement services help people to live independently in their own homes for as long as possible.

A form of intermediate care and support, it can be key to preventing unnecessary hospital or social care admissions for people.

Now, you can find out more about reablement by downloading our free guide here. Just enter a few details below.

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