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Classroom Training

We send a trainer to your chosen location to present course materials face-to-face.

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Distance Learning

We post workbooks designed for the learner to complete in their own time and send back to us for marking.

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eLearning

First Response Training offers a huge range of eLearning courses. Learners can complete these courses anywhere with an internet connection.

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Online Webinars

Led by one of our trainers remotely, learners can engage with course materials via videocall.

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Public Courses

We host several events throughout the year available to members of the public.

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Face-to-face, or classroom-based training is where we send a member of our expert training team to your premises to deliver training to your staff. We have more than 100 trainers located across the country, meaning we can deliver to every region of the UK. We can also deliver training in evenings and weekends. Our trainers are all subject experts and can tailor their knowledge to your specific workplace environment. We use our 'guided discovery' method - using case studies, scenarios and practical exercises - to bring the learning alive. See our full list of face-to-face courses below.

Fire Safety
Level 2 Award in Evacuation Chair Training
Level 2 Award in Evacuation Equipment
Level 2 Award in Fire Extinguisher Awareness
Level 2 Award in Fire Safety Awareness
Level 3 Award in the Role of a Fire Marshal
Level 3 Award in the Role of a Fire Marshal inc Extinguisher
Level 4 Award in Fire Safety for Managers

Mental Health
Adult Mental Health First Aid
Adult Mental Health First Aid Champions
Adult Mental Health First Aid Lite
Adult Mental Health First Aid Refresher
Youth Mental Health First Aid
Mental Health and Wellbeing for Youth
Level 2 Award in ADHD Awareness
Level 2 Award in Anxiety and Phobias Awareness
Level 2 Award in Bipolar Disorder Awareness
Level 2 Award in Mental Health Awareness
Level 2 Award in Mental Health Awareness in the Workplace
Level 2 Award in OCD Awareness
Level 2 Award in Self Harm Awareness
Level 2 Award in Suicide Awareness
Level 2 Award in Understanding Mental Health
Level 3 Award in Managing Stress in the Workplace

Food Safety
HABC Level 2 Award in Food Safety in Catering
HABC Level 2 Award in Food Safety in Catering Refresher
HABC Level 3 Award in Supervising Food Safety in Catering
Level 2 Award in Food Safety
Level 2 Award in Food Safety Principles
Level 2 Award in Food Safety Principles (EYFS)
Level 2 Award in Food Safety, Nutrition and Hydration
Level 3 Award in Supervising Food Safety

Workplace
HABC Level 2 Award in Conflict Management
Level 2 Award in Customer Service and Complaints Management
Level 2 Award in Environmental Awareness
Level 2 Award in Equality, Diversity and Inclusion
Level 2 Award in General Data Protection Regulations (GDPR)
Level 2 Award in Lone Working
Level 2 Award in Protecting Vulnerable Groups
Level 3 Award in Environmental Management
Level 3 Award in Managing and Supervising Safety

Early Years
Angelman Syndrome
Basic First Aid for Secondary School Pupils
Emergency First Aid for Secondary School Pupils
First Aid for Primary School Pupils
First Aid for School Pupils
Level 2 Award in Basic Paediatric First Aid
Level 2 Award in Dyslexia Awareness
Level 2 Award in Equality, Diversity and Inclusion for Early Years
Level 2 Award in Food Safety Principles (EYFS)
Level 2 Award in Health and Safety for Child Carers
Level 2 Award in Moving and Assisting for Child Carers
Level 2 Award in Paediatric Basic Life Support
Level 2 Award in Risk Assessment for Child Carers
Level 2 Award in Safe Handling of Medication for Children
Level 2 Award in Safeguarding Children
Level 2 Award in Safeguarding of Children in Education
Level 2 Award in SEND Awareness
Level 3 Award in Combined First Aid at Work and Advanced Paediatric First Aid
Level 3 Award in Emergency Paediatric First Aid
Level 3 Award in Paediatric First Aid
Level 3 Award in Safeguarding Children
Mental Health and Wellbeing for Youth

First Aid
Basic First Aid for Secondary School Pupils
Emergency First Aid for Secondary School Pupils
First Aid for Primary School Pupils
First Aid for School Pupils
HABC Level 3 Award in Emergency First Aid at Work (RQF)
HABC Level 3 First Aid at Work
HABC Level 3 First Aid at Work Refresher
Level 2 Award in Allergy Awareness, Anaphylaxis and Emergency Medication
Level 2 Award in Automated External Defibrillation
Level 2 Award in Basic Life Support
Level 2 Award in Basic Life Support and Anaphylaxis
Level 2 Award in Basic Paediatric First Aid
Level 2 Award in Basic Skills Update
Level 2 Award in First Aid Awareness
Level 2 Award in Paediatric Basic Life Support
Level 3 Award in Combined First Aid at Work and Advanced Paediatric First Aid
Level 3 Award in Emergency First Aid at Work
Level 3 Award in Emergency First Aid at Work + Forestry
Level 3 Award in Emergency First Aid at Work inc Alcohol Awareness
Level 3 Award in Emergency First Aid at Work inc Electrical Accidents
Level 3 Award in Emergency First Aid at Work inc Ligature
Level 3 Award in Emergency Paediatric First Aid
Level 3 Award in First Aid at Work Qualifying
Level 3 Award in First Aid at Work Qualifying inc Alcohol Awareness
Level 3 Award in First Aid at Work Qualifying inc Oxygen Therapy
Level 3 Award in First Aid at Work Refresher
Level 3 Award in Immediate Life Support Qualifying
Level 3 Award in Immediate Life Support Refresher
Level 3 Award in Medical Emergencies for Dental Practices
Level 3 Award in Paediatric First Aid

Health and Safety
HABC Level 2 Award in Health & Safety within the Workplace
HABC Level 2 Award in the Prevention and Control of Infection in Health and Care Settings (RQF)
IOSH Managing Safely
IOSH Managing Safely Refresher
IOSH Working Safely
Level 2 Award in Abrasive Wheels
Level 2 Award in Accident and Incident Investigation
Level 2 Award in Asbestos Awareness
Level 2 Award in Confined Spaces
Level 2 Award in Conflict Resolution and Breakaway
Level 2 Award in Conflict Resolution and Personal Safety
Level 2 Award in Handling Hazardous Substances COSHH
Level 2 Award in Hazard Identification in the Home
Level 2 Award in Health and Safety
Level 2 Award in Manual Handling
Level 2 Award in Personal Protective Equipment (PPE)
Level 2 Award in Personal Safety, Lone Working and De-escalation
Level 2 Award in Principles of Health and Safety
Level 2 Award in Sharps Awareness
Level 2 Award in the Principles of Risk Assessment
Level 2 Award in Working at Height
Level 3 Award in DSE Assessment
Level 3 Award in Managing and Supervising Risk
Level 3 Award in Managing and Supervising Safety
Level 3 Award in Safety Representatives
Supervising Safely (IOSH Approved)

Health and Social Care Courses

Mandatory Training
Oliver McGowan Tier 2 (Part 2)
Level 2 Award in Care Support Planning
Level 2 Award in Duty of Care
Level 2 Award in Effective Communication
Level 2 Award in Equality, Diversity and Inclusion
Level 2 Award in Food Safety, Nutrition and Hydration
Level 2 Award in Handling and Recording Information inc Duty of Candour
Level 2 Award in Health, Safety and Fire
Level 2 Award in Infection Control and Prevention
Level 2 Award in Moving and Assisting
Level 2 Award in Person Centred Care and Support
Half Day Level 2 Award in Safe Handling of Medication
Full Day Level 2 Award in Safe Handling of Medication
Level 2 Award in Safeguarding Adults
Level 2 Award in the Role of the Care Worker and Personal Development

The Care Certificate
Level 1 Award in Basic Life Support
Level 1 Award in Dignity in Care
Level 1 Award in Duty of Care
Level 1 Award in Effective Communication
Level 1 Award in Equality, Diversity and Inclusion
Level 1 Award in Food Safety, Nutrition and Hydration
Level 1 Award in Handling Information
Level 1 Award in Health, Safety and Fire
Level 1 Award in Infection Control and Prevention
Level 1 Award in Medication and Healthcare Tasks
Level 1 Award in Mental Health, Dementia and Learning Disability Awareness
Level 1 Award in Moving and Assisting
Level 1 Award in Person Centred Care and Support
Level 1 Award in Safeguarding Adults
Level 1 Award in Safeguarding Children
Level 1 Award in the Role of the Care Worker and Personal Development

Clinical Skills
Level 2 Award in Anaphylaxis and Emergency Medication
Level 2 Award in Basic Clinical Observations
Level 2 Award in Bowel Care
Level 2 Award in Catheter Care
Level 2 Award in Diabetes
Level 2 Award in Epilepsy
Level 2 Award in Epilepsy and Buccal Midazolam
Level 2 Award in Epilepsy and Emergency Medication
Level 2 Award in Epilepsy inc Carbamazepine and Emergency Medication
Level 2 Award in Inhalers and Nebulisers
Level 2 Award in PEG Feeding Awareness
Level 2 Award in Stoma Care
Level 3 Award in Catheterisation
Level 3 Award in Diabetes inc Insulin Administration
Level 3 Award in PEG Feeding
Level 3 Award in Tracheostomy Care

Mental Health in Care
Level 2 Award in ADHD Awareness
Level 2 Award in Anxiety and Phobias Awareness
Level 2 Award in Bipolar Disorder Awareness
Level 2 Award in Managing Personal Stress in Care
Level 2 Award in Mental Health Awareness
Level 2 Award in Mental Health Awareness in the Workplace
Level 2 Award in OCD Awareness
Level 2 Award in Self Harm Awareness
Level 2 Award in Suicide Awareness
Level 2 Award in Understanding Mental Health
Level 3 Award in Managing Stress in the Workplace

Special Focus
Oliver McGowan Tier 2 (Part 2)
Clozapine Awareness Training
Level 2 Award in Acquired Brain Injury (ABI)
Level 2 Award in Boundaries and Good Practices
Level 2 Award in Continence Care
Level 2 Award in Dementia Awareness
Level 2 Award in Dysphagia Awareness
Level 2 Award in End of Life Care
Level 2 Award in HIV Awareness
Level 2 Award in Introduction to Positive Behaviour Support
Level 2 Award in Introduction to the Autistic Spectrum
Level 2 Award in Learning Disability and Autism
Level 2 Award in Learning Disability Awareness
Level 2 Award in Oral Health
Level 2 Award in Oxygen Therapy
Level 2 Award in Parkinson's Awareness
Level 2 Award in Personal Care
Level 2 Award in Pressure Care Management
Level 2 Award in Professional Relationships and Boundaries in Care
Level 2 Award in Promoting Dignity in Care
Half Day Level 2 Award in Safe Handling of Medication
Full Day Level 2 Award in Safe Handling of Medication
Level 2 Award in Safeguarding Adults
Level 2 Award in Stroke Awareness
Level 2 Award in Supervision and Appraisal Skills
Level 2 Award in the Mental Capacity Act inc DoLS
Level 2 Award in the Mental Capacity Act inc DoLS for Managers
Level 2 Award in Understanding Behaviours that Challenge
Level 2 Award in Understanding Behaviours that Challenge in Dementia
Level 2 Award in Understanding Behaviours that Challenge including Breakaway Techniques
Level 2 Award in Understanding Domestic Abuse
Level 3 Award in Dementia
Level 3 Award in Medication Competency and Management
Level 3 Award in Positive Behaviour Support
Level 3 Award in Safeguarding Adults
Level 3 Award in Safeguarding Adults and Children
Level 3 Award in Working with People with Autism

Health and Safety in Care
Coronavirus (COVID-19) Infection Prevention and Control
Level 2 Award in Conflict Resolution and Breakaway
Level 2 Award in Infection Control and Prevention
Level 2 Award in Lone Working
Level 2 Award in Moving, Assisting and Hoisting
Level 2 Award in Moving, Assisting and Hoisting - All Wales Passport
Level 2 Award in Moving, Assisting and Hoisting - Scottish Manual Handling Passport
Level 2 Award in Moving, Assisting and Hoisting Refresher - All Wales Passport
Level 2 Award in Moving, Assisting and Hoisting Refresher - Scottish Manual Handling Passport
Level 2 Award in People Hoisting
Level 2 Award in Principles of Risk Assessment in Care
Level 2 Award in Safe Use of Wheelchairs
Level 2 Award in Single Handed Care (Moving and Assisting)
Level 2 Award in the Prevention of Slips, Trips and Falls
Level 3 Award in Assessing Competency in Moving and Assisting
Level 3 Award in Managing Risk in Care
Manual Handling Practical Update
Moving, Assisting and Hoisting Practical Update
Patient Hoisting Awareness
Practical Breakaway Techniques