Slide 1
Business Skills Courses

We offer a range of eLearning courses to help you succeed in the workplace.

Slide 1
Communication Courses

Master one of the most important skills in business.

previous arrow
next arrow

First Response Training provides 60 individual courses spanning a huge range of topics. Our Business Skills training courses are designed to develop the learner's skills to improve their performance at work. This can hugely benefit employers seeking to upskill their employees. We offer other business-related courses in more specific areas too, including Project Management and Microsoft Office.

These courses are available via eLearning and can be completed in the learner's own time from any location. Simply purchase eLearning from our online shop and you will be contacted with instructions on how to access our online courses. Several of these courses provide 5 to 10 Continuing Professional Development (CPD) hours, helping you meet your CPD requirements.

 

Course Mapping

First Response Training's curriculum team have included course content inspired by their own lived experiences at work alongside guidance from professional bodies including:

We are also accredited by Advantage Accreditation.

Courses

Action Planning
eLearning
+5 CPD hours

Activity Flow Charts
eLearning

Affinity Diagrams
eLearning

Analysis of Variance
eLearning

Brainstorming
eLearning

Building High Performance Teams
eLearning
+5 CPD hours

Building Your Personal Brand
eLearning
+5 CPD hours

Coaching Skills
eLearning

Emotional Intelligence
eLearning

Essential Problem Solving
eLearning
+10 CPD hours

Kaizen Introduction
eLearning

Pressure Management
eLearning

Prioritization and Problem Solving
eLearning

Process Mapping
eLearning
+10 CPD hours

Self-Esteem and Assertiveness
eLearning
+5 CPD hours

Stress Management
eLearning

Visual Management
eLearning
+5 CPD hours

Communication

Active Listening
eLearning

Reading Body Language as a Sales Tool
eLearning

Body Language for Facilitators
eLearning

Communication Skills
eLearning

Conflict Resolution and Personal Safety
eLearning

Effective Meetings
eLearning
+5 CPD hours

Giving and Receiving Feedback
eLearning

Influencing Skills
eLearning
+5 CPD hours

Interviewing Skills
eLearning

Negotiation Skills
eLearning
+5 CPD hours

Networking for Success
eLearning

Presentation Skills
eLearning
+5 CPD hours