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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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First Response Training offers a wide range eLearning courses for hospitality staff. With various topics available, wait staff, housekeeping teams, kitchen staff, and others can benefit from this training. For those needing to complete Continuing Professional Development (CPD) training, several of the courses below can contribute 1 CPD hour or point. These courses are endorsed by the Institute of Hospitality. First Response Training is accredited by Advantage Accreditation.

Our eLearning courses are designed to be interactive with voiceovers, videos and activities to help the learner retain the information. They can be completed in the learner's own time, on their own, anywhere with a computer and internet connection. Many courses feature brief assessments to ensure the learner has understood the course content before they receive a certificate of completion.

First Response Training has a highly qualified and experienced curriculum team who have designed these courses to truly impact and benefit hospitality staff. Our relationship management team is always available to help you with any queries that may come up.

Annual Learner Passes

We offer Annual Learner Passes for different eLearning topics, including hospitality courses. These grant a learner access to a suite of courses for 12 months. Our Hospitality Annual Learner Pass includes 25 courses, mainly aimed at restaurant and bar staff.

Customer Service Courses

Food and Drinks Courses

Service Courses

Health and Safety Courses

Housekeeping Courses

CPD Points Available

CPD (Continuing Professional Development) points are available for hospitality staff to help them meet their CPD targets. Each of our hospitality training courses offer points based on the number of hours taken to complete the course. Please contact First Response Training for more information.