First Response Training is one of the largest training providers in the UK, with over 25 years of experience. Due to the continued development of technology, and our learners' increased reliance on it, we have created a vast portfolio of eLearning courses in recent years. We provide Microsoft Office training to help our learners understand the software used in everyday life: Microsoft Word, Outlook, Excel and PowerPoint. These courses are accessible to beginners, with some more advanced training available too.
Our eLearning courses can be completed in the learner's own time, anywhere with a computer and internet connection. The content has been developed by our in-house curriculum team to cover everything a Microsoft Office user needs to know. Interactive activities are included to help the learner retain all the information and prepare them to take the Microsoft Office Specialist (MOS) exam. After passing the exam, learners can receive a Microsoft Office Specialist (MOS) certification. This demonstrates skills in Microsoft Office to potential employers or clients.
We are an accredited training provider with Advantage Accreditation.
Annual Learner Passes
Annual Learner Passes provide one learner with access to a suite of courses for 12 months. Passes are available for Outlook, Word, PowerPoint and Excel. Each pass costs £22.
Microsoft Outlook Courses
Outlook Level 1 Introduction and Basics
Learning Objectives:
- Screen Components
- Navigating in Outlook
- Folder Overview
- Outlook Options
- Message Tools
- Working with Messages
Outlook Level 2 Messages and Formatting Education
Learning Objectives:
- Creating Messages
- Formatting and Sending
- Responding to Messages
- Stationery and Templates
- Creating Styles and Themes
- Multiple Accounts and Delivery Options
Outlook Level 3 Managing Messages and Contacts
Learning Objectives:
- Using Signatures
- Save As and Cleanup Tools
- Junk Mail, Sorting and Quick Parts
- Creating and Managing Folders
- Adding Contacts
- Creating Contact Groups
- Working with Contacts
- Creating Address Books
- Working with Contact Groups
Outlook Level 4 Calendar and Other Folders
Learning Objectives:
- Entering Basic Appointments
- Other Types of Appointments
- Adding Events
- Setting Calendar Options
- Creating and Managing Tasks
- Using Notes
- The Journal
Microsoft Word Courses
Word Level 1 Introduction and Basics
Learning Objectives:
- Screen Components
- Navigating Documents
- Creating Documents and Text
- Opening, Saving and Closing
- Modifying Word Options
Word Level 2 Importing and Formatting
Learning Objectives:
- Importing Documents
- Bookmarks and Cross-References
- Hyperlinks
- Headers and Footers
- Backgrounds, Borders and Themes
- Watermarks
Word Level 3 Paragraphs and Page Layout
Learning Objectives:
- Basic Text Formatting
- Paragraph Formatting
- Hyphenation, Styles and Spacing
- Margins and Page Breaks
- Breaks, Pagination and Fields
- Columns and Text Boxes
Word Level 4 Managing Documents
Learning Objectives:
- Moving and Copying Text
- Creating Lists and Inserting Symbols
- Find and Replace
- Document Protection
- Sharing Documents
- Document Viewing Tools
- Using Macros
Word Level 5 Objects and Printing
Learning Objectives:
- Building Blocks
- Drawing Tools
- WordArt and SmartArt
- Pictures and Formatting
- Properties and Printing
Word Level 6 Tables and References
Learning Objectives:
- Creating Tables
- Modifying Tables
- Changing Table Structure
- Formatting Tables
- Table of Figures and Captions
- Footnotes and Endnotes
- Creating a Bibliography
- Table of Contents and Indexes
Microsoft PowerPoint Courses
PowerPoint Level 1 Introduction and Basics
Learning Objectives:
- Screen Components
- Presentation Views
- Navigating Presentations
- Creating Presentations
- Using Themes and Templates
- PowerPoint Options
PowerPoint Level 2 Creating Presentations
Learning Objectives:
- Slide Development
- Opening, Saving and Closing
- Moving and Copying
- Formatting Text
- Changing Slide Backgrounds
- Using Slide Masters
PowerPoint Level 3 Slide Content
Learning Objectives:
- Adding and Removing Slides
- SmartArt and Hyperlinks
- Headers/Footers and Sections
- Formatting Text Boxes
- Photo Albums
- Printing Options
PowerPoint Level 4 Graphics and Multimedia
Learning Objectives:
- Adding Clip Art and Images
- Formatting Shapes
- Manipulating Shapes
- Editing Images
- Organisation Charts
- WordArt and SmartArt
- Manipulating Video and Audio
PowerPoint Level 5 Charts and Animation
Learning Objectives:
- Constructing Tables
- Modifying and Importing Tables
- Creating Charts
- Markers and Legends
- Axis Titles and Data Labels
- Transition and Animation Effects
- Modifying Animations
PowerPoint Level 6 Reviewing and Presenting
Learning Objectives:
- Reviewing and Comparing
- Proofing Presentations
- Protection and Publishing
- Presentation Tools
- Custom Shows
- Setting Up Slide Shows
Microsoft Excel Courses
Excel Level 1 Introduction and Basics
Learning Objectives:
- Screen Components
- Navigating Workbooks
- Viewing Tools and Excel Options
- Creating Workbooks
- Opening, Saving and Closing
Excel Level 2 Cells and Worksheets
Learning Objectives:
- Cell Selection Techniques
- Moving and Copying Data
- Adding and Removing Cells
- Searching and Sorting Data
- Cell Formatting
- Using Multiple Worksheets
Excel Level 3 Views and Layout
Learning Objectives:
- Excel Views
- Custom Views
- Importing, Forms and Exporting
- Working with Hyperlinks
- Workbook Properties
- Headers, Previewing and Page Setup
- Print Place
Excel Level 4 Formatting and Proofing
Learning Objectives:
- AutoFill and Paste Options
- Modifying Worksheets
- Cell and Table Styles
- Formatting Worksheets
- Applying Themes
- Proofing Tools
- Flash Fill and Macros
Excel Level 5 Formulas and Functions
Learning Objectives:
- Formulas and Referencing
- Working with Functions
- Logical and Informational Functions
- More Logical Functions
- Named Ranges
- Financial Functions and Data Tables
- Text Functions
Excel Level 6 Presenting Data Visually
Learning Objectives:
- Creating and Modifying Charts
- Adding Illustrations
- Shapes, ClipArt and Sparklines
- Outlining Worksheets
Excel Level 7 Sharing and Validating Data
Learning Objectives:
- Using Comments
- Sharing Workbooks
- Sorting and Filtering Data
- Custom and Conditional Formats
- Validating Data
Excel Expert Advanced Charting and Data Analysis
Learning Objectives:
- Trendlines and Sparklines
- Dual Axes and Chart Templates
- PivotTables
- Working with PivotTables
- PivotCharts
- Slicers
- Data Analysis Tools
Excel Expert Advanced Formulas, Macros and External Data
Learning Objectives:
- Languages and Accessibility
- AutoSave and Templates
- Custom Formatting
- External Data and Queries
- Macros and Form Controls
- Evaluating Formulas and Watch Window
- MATCH and INDEX Function
Excel Expert Advanced Functions, Consolidating and Auditing
Learning Objectives:
- Logical and Informational Functions
- Time and Mathematical Functions
- Lookup Functions
- Consolidating Workbooks
- Auditing Tools
- Protecting Workbooks
- Sharing Workbooks
CPD Points Available
Continuing Professional Development (CPD) points are available through First Response Training. Our Microsoft Office courses offer a set number of CPD points for successful learners, based on the number of hours required to complete the course. Please contact us for more details.