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Classroom Training

We send a trainer to your chosen location to present course materials face-to-face.

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Distance Learning

We post workbooks designed for the learner to complete in their own time and send back to us for marking.

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eLearning

First Response Training offers a huge range of eLearning courses. Learners can complete these courses anywhere with an internet connection.

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Online Webinars

Led by one of our trainers remotely, learners can engage with course materials via videocall.

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Public Courses

We host several events throughout the year available to members of the public.

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Webinar training is an online training method which is live and led by an experienced trainer to offer remote access to learning.

The trainer will link up to all delegates, who can join the course using any device with internet access, and this enables them to view the course presentation as the trainer progresses through it. The trainer is equipped with a headset and microphone and can communicate directly with delegates, who can also pose questions, interact with each other, and ask for specific sections of the course to be repeated if required.

Interaction is a firm requirement and the trainer can monitor the activity and input of each delegate and quickly identify and prompt any delegate who is not engaging with the course. This prevents any delegate from logging into the course and then not actively participating in the training session.

Delivered live and led by an experienced trainer who is equipped with a microphone

Interaction is a firm requirement, with learners prompted to use the chat panel

Learners can join the course using any device with internet access and do not need a microphone

The trainer is able to monitor the activity and input of each learner to ensure engagement

Courses can be tailored to create bespoke content specific to your company

Our full portfolio of over 200 courses available to be delivered via remote webinar

Mental Health
Adult Mental Health First Aid
Adult Mental Health First Aid Champions
Adult Mental Health First Aid Lite
Adult Mental Health First Aid Refresher
Youth Mental Health First Aid
Mental Health and Wellbeing for Youth
Level 2 Award in ADHD Awareness
Level 2 Award in Anxiety and Phobias Awareness
Level 2 Award in Bipolar Disorder Awareness
Level 2 Award in Mental Health Awareness
Level 2 Award in Mental Health Awareness in the Workplace
Level 2 Award in OCD Awareness
Level 2 Award in Self Harm Awareness
Level 2 Award in Suicide Awareness
Level 2 Award in Understanding Mental Health
Level 3 Award in Managing Stress in the Workplace

Workplace
Level 2 Award in Customer Service and Complaints Management
Level 2 Award in Environmental Awareness
Level 2 Award in Equality, Diversity and Inclusion
Level 2 Award in General Data Protection Regulations (GDPR)
Level 2 Award in Lone Working
Level 2 Award in Protecting Vulnerable Groups
Level 3 Award in Environmental Management
Level 3 Award in Managing and Supervising Safety

Early Years
Angelman Syndrome
Level 2 Award in Basic Paediatric First Aid
Level 2 Award in Dyslexia Awareness
Level 2 Award in Equality, Diversity and Inclusion for Early Years
Level 2 Award in Health and Safety for Child Carers
Level 2 Award in Paediatric Basic Life Support
Level 2 Award in Risk Assessment for Child Carers
Level 2 Award in Safe Handling of Medication for Children
Level 2 Award in Safeguarding Children
Level 2 Award in Safeguarding of Children in Education
Level 2 Award in SEND Awareness
Level 3 Award in Safeguarding Children
Mental Health and Wellbeing for Youth

Health and Social Care Courses

Mandatory Training
Oliver McGowan Tier 1 (Part 2)
Level 2 Award in Care Support Planning
Level 2 Award in Duty of Care
Level 2 Award in Effective Communication
Level 2 Award in Equality, Diversity and Inclusion
Level 2 Award in Food Safety, Nutrition and Hydration
Level 2 Award in Handling and Recording Information inc Duty of Candour
Level 2 Award in Health, Safety and Fire
Level 2 Award in Infection Control and Prevention
Level 2 Award in Moving and Assisting
Level 2 Award in Person Centred Care and Support
Half Day Level 2 Award in Safe Handling of Medication
Full Day Level 2 Award in Safe Handling of Medication
Level 2 Award in Safeguarding Adults
Level 2 Award in the Role of the Care Worker and Personal Development

Health and Safety in Care
Level 2 Award in Infection Control and Prevention
Level 2 Award in Lone Working
Level 2 Award in Moving, Assisting and Hoisting
Level 2 Award in People Hoisting
Level 2 Award in Principles of Risk Assessment in Care
Level 2 Award in Safe Use of Wheelchairs
Level 2 Award in the Prevention of Slips, Trips and Falls
Level 3 Award in Assessing Competency in Moving and Assisting
Level 3 Award in Managing Risk in Care
Manual Handling Practical Update
Patient Hoisting Awareness

Clinical Skills
Level 2 Award in Anaphylaxis and Emergency Medication
Level 2 Award in Basic Clinical Observations
Level 2 Award in Bowel Care
Level 2 Award in Catheter Care
Level 2 Award in Diabetes
Level 2 Award in Epilepsy
Level 2 Award in Epilepsy and Buccal Midazolam
Level 2 Award in Epilepsy and Emergency Medication
Level 2 Award in Epilepsy inc Carbamazepine and Emergency Medication
Level 2 Award in Inhalers and Nebulisers
Level 2 Award in PEG Feeding Awareness
Level 2 Award in Stoma Care

Mental Health in Care
Level 2 Award in ADHD Awareness
Level 2 Award in Anxiety and Phobias Awareness
Level 2 Award in Bipolar Disorder Awareness
Level 2 Award in Managing Personal Stress in Care
Level 2 Award in Mental Health Awareness
Level 2 Award in Mental Health Awareness in the Workplace
Level 2 Award in OCD Awareness
Level 2 Award in Self Harm Awareness
Level 2 Award in Suicide Awareness
Level 2 Award in Understanding Mental Health
Level 3 Award in Managing Stress in the Workplace

The Care Certificate
Level 1 Award in Basic Life Support
Level 1 Award in Dignity in Care
Level 1 Award in Duty of Care
Level 1 Award in Effective Communication
Level 1 Award in Equality, Diversity and Inclusion
Level 1 Award in Food Safety, Nutrition and Hydration
Level 1 Award in Handling Information
Level 1 Award in Health, Safety and Fire
Level 1 Award in Infection Control and Prevention
Level 1 Award in Medication and Healthcare Tasks
Level 1 Award in Mental Health, Dementia and Learning Disability Awareness
Level 1 Award in Moving and Assisting
Level 1 Award in Person Centred Care and Support
Level 1 Award in Safeguarding Adults
Level 1 Award in Safeguarding Children
Level 1 Award in the Role of the Care Worker and Personal Development

Special Focus
Oliver McGowan Tier 1 (Part 2)
Clozapine Awareness Training
Level 2 Award in Acquired Brain Injury (ABI)
Level 2 Award in Boundaries and Good Practices
Level 2 Award in Continence Care
Level 2 Award in Dementia Awareness
Level 2 Award in Dysphagia Awareness
Level 2 Award in End of Life Care
Level 2 Award in HIV Awareness
Level 2 Award in Introduction to Positive Behaviour Support
Level 2 Award in Learning Disability and Autism
Level 2 Award in Learning Disability Awareness
Level 2 Award in Oral Health
Level 2 Award in Parkinson's Awareness
Level 2 Award in Personal Care
Level 2 Award in Pressure Care Management
Level 2 Award in Professional Relationships and Boundaries in Care
Level 2 Award in Promoting Dignity in Care
Half Day Level 2 Award in Safe Handling of Medication
Full Day Level 2 Award in Safe Handling of Medication
Level 2 Award in Safeguarding Adults
Level 2 Award in Stroke Awareness
Level 2 Award in Supervision and Appraisal Skills
Level 2 Award in the Mental Capacity Act inc DoLS
Level 2 Award in the Mental Capacity Act inc DoLS for Managers
Level 2 Award in Understanding Behaviours that Challenge
Level 2 Award in Understanding Behaviours that Challenge in Dementia
Level 2 Award in Understanding Domestic Abuse
Level 3 Award in Dementia
Level 3 Award in Medication Competency and Management
Level 3 Award in Safeguarding Adults
Level 3 Award in Safeguarding Adults and Children