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Health and Social Care Courses

We have built an expertise in Health and Social Care over more than two decades, training thousands of learners in the sector every year.

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The Care Certificate

Vital training for new Health and Social Care staff.

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Mandatory Training

View our full suite of mandatory training courses for Health and Social Care staff.

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Special Focus

For Health and Social Care staff required to carry out more specialist tasks in their day to day roles.

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Mental Health

Mental health training courses designed by our highly qualified and experienced curriculum team.

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Clinical Skills

Training available for Health and Social Care staff in epilepsy, diabetes, inhalers, PEG feeding and more.

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Health and Safety in Care

We can provide specialist health and safety training for care workers.

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The Care Certificate

The Care Certificate defines the minimum standard of skills, knowledge and behaviours expected of care workers. Every individual new to the health and social care sector, as well as those changing jobs within it, is required to undertake a thorough induction programme that meets the Care Certificate standards and allows them to provide evidence of completed objectives.

The Care Certificate eLearning

Our Care Certificate eLearning course provides underpinning theory-based knowledge for all 15 standards for £29.95 per learner.

The Care Certificate Manual

Our simple solution to the Care Certificate distance learning package comes with a workbook and knowledge book. The workbook costs £18.95 per learner.

Care Certificate Training

First Response Training provides a range of Level 1 Awards to cover all 15 of the Care Certificate standards and provide the essential basic knowledge and training that all care workers must complete in order to provide safe, effective care and support.

Learning Objectives:

  • Understand your role
  • Your personal development
  • Duty  of care
  • Equality and diversity
  • Work in a person-centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control

eLearning

Learning Objectives:

  • Understand your role
  • Your personal development
  • Duty  of care
  • Equality and diversity
  • Work in a person-centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding children
  • Health and safety
  • Handling information
  • Infection prevention and control

Distance Learning

Learning Objectives:

  • The group will understand the definition of dignity
  • The group will be able to state the eight key components of dignity in care
  • The group will know how they might assist a person to maintain dignity

Classroom or webinar training

Learning Objectives:

  • Explain duty of care and how it contributes to safe practice
  • Describe how to handle comments and complaints
  • Explain what to do when dealing with confrontation and difficult situations
  • Explain the difficulties and some solutions of how to resolve dilemmas
  • Explain incidents, errors, near misses and what should be done

Classroom or webinar training

Learning Objectives:

  • To understand the importance of effective communication at work
  • Know how to meet the communication and language needs, wishes and preference of
  • individuals
  • Be able to promote effective communication
  • Understand the principles and practices relating to confidentiality

Classroom or webinar training

Learning Objectives:

  • Understand what is meant by discrimination and how it might occur at work
  • Have knowledge of equality and inclusion and know how practices that support both reduce discrimination
  • Be aware of any legislation and ways of working that relate to equality, diversity, discrimination and rights
  • Ensure that your own work is inclusive, respecting the beliefs, culture, values and preferences of individuals and how to challenge discrimination in a way that leads to positive change
  • Understand how to find a range of sources of information about equality, diversity and inclusion and who to ask for advice and support about equality and inclusion

Classroom or webinar training

Learning Objectives:

  • Understand food safety, including hygiene, in the preparation and handling of food
  • Be aware of the importance of good nutrition and hydration in maintaining health and wellbeing
  • Recognise signs and symptoms of poor nutrition and hydration
  • Understand adequate nutrition and hydration

Classroom or webinar training

Learning Objectives:

  • Explain the agreed ways of working when handling information
  • Explain the legislation regarding the safe handling of information
  • Describe the secure systems for handling information
  • Explain how to maintain records
  • Explain when and how to report when agreed ways of working have not been followed

Classroom or webinar training

Learning Objectives:

  • Have an understanding of responsibility to health and safety
  • Have an awareness of the key ways of working in order to protect all from risk

Classroom or webinar training

Learning Objectives:

  • Explain the routes of infection in the body
  • Describe correct and effective hand hygiene
  • Have an awareness of personal hygiene in relation to risks to others
  • Know the correct use of ‘Personal Protective Equipment’
  • Understand how to manage soiled linen and clinical waste

Classroom or webinar training

Learning Objectives:

  • Be able to explain the agreed ways of working with medication
  • Be able to describe some types of medications, some forms of medication and some routes of administration
  • Be able to describe the difference between assisting and administration of medication
  • Be able to explain what a health task is and why training is required
  • Be able to explain what to do and not do when assisting with healthcare tasks

Classroom or webinar training

Learning Objectives:

  • To give an awareness of Mental Health, Dementia and Learning Disabilities

Classroom or webinar training

Learning Objectives:

  • To recognise the principles of safe moving and assisting of people, and the importance of risk assessment prior to any moving and assisting task

Classroom or webinar training

Learning Objectives:

  • Have an awareness of the importance of Person-Centred Care and Support
  • Be able to explain how to work in a Person-Centred way
  • Understand why it is important individuals should participate in decision making
  • Know how spiritual well-being can be promoted with Person-Centred support

Classroom or webinar training

Learning Objectives:

  • Recognise the types, signs, symptoms and indicators of abuse
  • Understand prevention of abuse management techniques
  • Understand the legislation and guidance governing the safeguarding of adults at risk
  • Explain employer and employee responsibilities

Classroom or webinar training

Learning Objectives:

  • Explain safeguarding of children legislation and policy
  • Describe different types of child abuse including signs and symptoms
  • Explain disclosures and responsibilities when dealing with child abuse

Classroom or webinar training

Learning Objectives:

  • Be able to explain their role and responsibilities
  • Be able to explain the different relationships they may have in the workplace
  • Be able to describe how to work in ways agreed with their employer
  • Be able to explain why it is important to work in partnership and how it can best be done
  • Be able to explain what a personal development is and how it will improve their work
  • Be able to how learning opportunities and reflective practice contribute to personal development

Classroom or webinar training

CPD Points Available

These training courses are CPD accredited. This means that your staff members can receive nationally recognised CPD points for completing our high quality, externally verified training programmes.