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Business Skills Courses

We offer a range of eLearning courses to help you succeed in the workplace.

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Communication Courses

Master one of the most important skills in business.

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Reading Body Language as a Sales Tool

eLearning

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your customers send, is an essential skill in sales.

This 1-2 hour course is suitable for anyone with an interest in improving their sales skills.

Learning Objectives

Apply your knowledge of body language to improve communication

Understand the impact of space in a conversation

Use mirroring and matching techniques to build rapport