Reading Body Language as a Sales Tool
Body language is a nonverbal form of communication that conveys information about a person's thoughts, feelings, and intentions. Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words.
In sales, understanding and interpreting body language can help you build rapport, establish trust, and close more deals. This course will provide you with practical strategies and techniques to read and interpret body language effectively in the sales context.
Throughout the course, you will learn about the different types of body language cues, including facial expressions, gestures, and posture, and how to interpret them in the context of a sales interaction. You will also learn how to use your body language to communicate effectively and build rapport with your customers.
This 1-2 hour eLearning course is suitable for anyone with an interest in improving their sales skills. The course costs £25 per learner. Prices may vary depending on your unique requirements.
- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Use mirroring and matching techniques to build rapport
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