Active Listening
Active listening is a critical communication skill that enables you to understand and respond to the needs of your colleagues, clients, and customers effectively. This course will help you understand the importance of active listening and provide you with practical strategies and techniques to become an active listener in the workplace.
Throughout the course, you will learn about the different types of listening, including active listening, passive listening, and reflective listening. You will also learn how to identify barriers to effective listening and develop techniques to overcome them.
By becoming a better listener in the workplace, you won’t need to waste time on follow-up communication as you will have all the information you need from the start. On completion of this 1-2 hour eLearning course, you will be able to define active listening and its main elements, understand the importance of body language and eye contact and be able to solve common problems associated with listening skills. The course costs £25 per learner. Prices may vary depending on your unique requirements.
Learning Objectives
- Increase your productivity
- Resolve conflict at work and home
- Become a better problem solver
Communication Courses
Active Listening
This Active Listening Skills course will help you improve your listening skills to build more positive and productive relationships, resolve conflicts and solve problems in the workplace and beyond.
Reading Body Language as a Sales Tool
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Body Language for Facilitators
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Communication Skills
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Conflict Resolution and Personal Safety
This half hour course aims to provide delegates with the knowledge to deal with conflict in the workplace and manage their own personal safety.
Effective Meetings
This course will teach you what makes effective facilitation and how to plan a successful session. It will also help you to understand group dynamics and handle confrontation.
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Influencing Skills
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Interviewing Skills
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Negotiation Skills
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Networking for Success
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Presentation Skills
One of the keys to great presentation skills is confidence. This course will guide you on the integral elements of what makes an engaging presentation as well as showing you techniques to improve your skills and tips for overcoming nerves.