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Business Skills Courses

We offer a range of eLearning courses to help you succeed in the workplace.

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Communication Courses

Master one of the most important skills in business.

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Conflict Resolution and Personal Safety

This course is designed to provide you with the tools and techniques needed to navigate workplace conflicts while prioritizing your safety. Throughout the course, you will learn about the different types of conflicts that can arise in the workplace and the strategies and approaches that can be used to resolve them.

Additionally, you will learn about personal safety considerations when dealing with workplace conflicts, including how to identify and manage potentially dangerous situations. The course will cover topics like conflict management styles and effective communication, which are critical for effective conflict resolution in the workplace.

This eLearning course takes 30 minutes to complete. The course costs £25 per learner. Prices may vary depending on your unique requirements.

Learning Objectives

  • Understand the terminology used in conflict resolution
  • Understand the laws that apply to both employers and employees
  • Understand the concepts of a safe working environment and how the risk of conflict can be assessed
  • Understand the use of appropriate methods to de-escalate a confrontational situation
  • Understand the importance of personal safety

Business Skills Courses

This Active Listening Skills course will help you improve your listening skills to build more positive and productive relationships, resolve conflicts and solve problems in the workplace and beyond.

eLearning course

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words.

eLearning course

Body language is key to our communication, often revealing much more than what we say and how we say it. Those who are in tune to this type of communication are able to get the most out of meetings and conversations.

eLearning course

Communication is so essential to our success, but many of us are unwittingly giving the world a message that we'd rather not. By completing this short course, you can gain insight into what you could improve on, and build a plan that's tailored to you.

eLearning course

This half hour course aims to provide delegates with the knowledge to deal with conflict in the workplace and manage their own personal safety.

eLearning course

This course will teach you what makes effective facilitation and how to plan a successful session. It will also help you to understand group dynamics and handle confrontation.

eLearning course

The thought of feedback can often be frightening, both for those providing it and those receiving it. Given untactfully or taken badly, it can be demotivating and damage working relationships.

eLearning course

Possessing good influencing skills means that you will also have good communication and interpersonal skills. These skills are extremely valuable when working in a team because you will need others to want to give you their help and support, rather than being forced into doing so.

eLearning course

Attending an interview is always nerve-wracking, even if you're confident you have the skills to do the work. Just because you know you can do the job and would be a great fit at the company, doesn't mean the interviewer will think the same.

eLearning course

This course has been designed by experienced Business Improvement experts and covers all the major aspects of negotiation skills. As well as gaining confidence in using different negotiation styles, the Negotiation Skills course will teach you the best ways to reach satisfactory agreements plus methods on dealing with difficult or unjust tactics.

eLearning course

Networking is not about making a hard sell, it's about building relationships and being genuinely interested in helping people. The prospect of networking may be daunting to some, which is why we have designed this course to help people how to network, develop their networking skills and build their confidence in talking to others.

eLearning course

One of the keys to great presentation skills is confidence. This course will guide you on the integral elements of what makes an engaging presentation as well as showing you techniques to improve your skills and tips for overcoming nerves.

eLearning course