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Business Skills Courses

We offer a range of eLearning courses to help you succeed in the workplace.

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Communication Courses

Master one of the most important skills in business.

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Self-Esteem and Assertiveness

Business professionals need to have healthy self-esteem and assertiveness to succeed in their careers. This course provides a solid foundation of self-esteem and assertiveness through practical techniques and strategies to develop confidence and communication skills.

The eLearning course teaches how to identify your strengths and weaknesses, overcome limiting beliefs, and build a positive self-image. Learners will be able to communicate more assertively, set boundaries, and handle difficult conversations. The course takes 2-5 hours to complete.

Learning Objectives

  • Recognise your value
  • Develop strategies for turning negative thoughts into positive ones
  • Learn how to get what you want
  • Set goals that reflect your dreams and desires

Business Skills Courses

Learning Objectives:

  • To understand what action planning is and how to use it in a project

eLearning course

Learning Objectives:

  • Understand the format, construction and use of activity flow charts

eLearning course

Learning Objectives:

  • Become familiar with the process of Affinity Diagrams and how they are used
  • Understand the steps to creating an Affinity Diagram

eLearning course

Learning Objectives:

  • Understand what ANOVA is and how it works
  • Utilise ANOVA to determine significant effects for the means of multiple samples utilising Minitab's Assistant
  • Check to see what fundamental assumptions associated with ANOVA are being met
  • Check to see if a non-significant result is the result of insufficient power
  • Determine how many extra samples would be required to achieve significance.

eLearning course

Learning Objectives:

  • Become familiar with the process of Brainstorming and how to do it correctly
  • Understand the steps towards effective Brainstorming sessions with teams

eLearning course

Learning Objectives:

  • Identify the different types of teams
  • Define an effective team and how to develop one
  • Identify the key elements of trust in a team
  • Explore how we can prepare a team for success
  • To understand the roles people take in a team
  • Explore conflict in teams and learn how to overcome it
  • To determine both the strengths and weaknesses of our teams
  • Create an effective plan to overcome weaknesses in our teams

eLearning course

Learning Objectives:

  • To understand personal branding and the impact it can have
  • To develop your brand
  • To set goals and objectives for your brand
  • Learn to live your brand
  • Understand the role of social media in establishing your brand

eLearning course

Learning Objectives:

  • Understand the skills and requirements of a good coach
  • Learn about the GROW model

eLearning course

Learning Objectives:

  • Identify the difference between creativity and innovation
  • Recognise your creativity and build your creative environment
  • Explain the importance of creativity and innovation in business
  • Apply problem-solving steps and tools
  • Use a variety of techniques to help generate and implement creative ideas

eLearning course

Learning Objectives:

  • Understand what emotional intelligence means
  • Recognise how our emotional health and physical health are related
  • Learn techniques to understand, use and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Understand the difference between optimism and pessimism

eLearning course

Learning Objectives:

  • Explore the benefits of team-based problem-solving
  • Know how to create an effective team for problem-solving

eLearning course

Learning Objectives:

  • Understand the principles of Kaizen and how it can create organisational change
  • Understand how to run a Kaizen event

eLearning course

Learning Objectives:

  • Apply a direct understanding of pressure points and their costs and payoffs
  • Speak in terms related to emotional intelligence, optimism, and resilience
  • Create a personalised toolkit for managing stressors and anger
  • Work on priorities and achieve defined goals

eLearning course

Learning Objectives:

  • Understand how to move from lots of potential solutions to the best solution
  • Learn about and discuss some of the criteria which are relevant when evaluating solutions
  • Learn an approach for selecting the most effective solutions

eLearning course

Learning Objectives:

  • Understand the concept of Process Mapping and its role in a Business Improvement environment
  • Become familiar with some of the more commonly used types of Process Maps

eLearning course

Learning Objectives:

  • Recognise your worth
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
  • Learn how to turn negative thoughts into positive ones
  • Learn how to get what you want
  • Set goals that reflect your dreams and desires and reinforce healthy patterns
  • Consider your personal objectives for this course

eLearning course

Learning Objectives:

  • Understand that stress is an unavoidable part of everybody's life
  • Recognise the symptoms that tell you when you have chronic stress overload
  • Change the situations and actions that can be changed
  • Deal better with situations and actions that can't be changed
  • Create an action plan for work, home, and play to help reduce and manage stress

eLearning course

Learning Objectives:

  • Understand how visual management is a great way to impact information clearly and quickly
  • Understand how it illustrates the standards you expect
  • Understand how it helps prevent mistakes and keep teams on track
  • Understand how it can provide an essential warning system

eLearning course