Self-Esteem and Assertiveness
Business professionals need to have healthy self-esteem and assertiveness to succeed in their careers. This course provides a solid foundation of self-esteem and assertiveness through practical techniques and strategies to develop confidence and communication skills.
The eLearning course teaches how to identify your strengths and weaknesses, overcome limiting beliefs, and build a positive self-image. Learners will be able to communicate more assertively, set boundaries, and handle difficult conversations. The course takes 2-5 hours to complete.
Learning Objectives
- Recognise your value
- Develop strategies for turning negative thoughts into positive ones
- Learn how to get what you want
- Set goals that reflect your dreams and desires
Business Skills Courses
Action Planning
Learning Objectives:
- To understand what action planning is and how to use it in a project
Activity Flow Charts
Learning Objectives:
- Understand the format, construction and use of activity flow charts
Affinity Diagrams
Learning Objectives:
- Become familiar with the process of Affinity Diagrams and how they are used
- Understand the steps to creating an Affinity Diagram
Analysis of Variance
Learning Objectives:
- Understand what ANOVA is and how it works
- Utilise ANOVA to determine significant effects for the means of multiple samples utilising Minitab's Assistant
- Check to see what fundamental assumptions associated with ANOVA are being met
- Check to see if a non-significant result is the result of insufficient power
- Determine how many extra samples would be required to achieve significance.
Brainstorming
Learning Objectives:
- Become familiar with the process of Brainstorming and how to do it correctly
- Understand the steps towards effective Brainstorming sessions with teams
Building High Performance Teams
Learning Objectives:
- Identify the different types of teams
- Define an effective team and how to develop one
- Identify the key elements of trust in a team
- Explore how we can prepare a team for success
- To understand the roles people take in a team
- Explore conflict in teams and learn how to overcome it
- To determine both the strengths and weaknesses of our teams
- Create an effective plan to overcome weaknesses in our teams
Building Your Personal Brand
Learning Objectives:
- To understand personal branding and the impact it can have
- To develop your brand
- To set goals and objectives for your brand
- Learn to live your brand
- Understand the role of social media in establishing your brand
Coaching Skills
Learning Objectives:
- Understand the skills and requirements of a good coach
- Learn about the GROW model
Creative Thinking
Learning Objectives:
- Identify the difference between creativity and innovation
- Recognise your creativity and build your creative environment
- Explain the importance of creativity and innovation in business
- Apply problem-solving steps and tools
- Use a variety of techniques to help generate and implement creative ideas
Emotional Intelligence
Learning Objectives:
- Understand what emotional intelligence means
- Recognise how our emotional health and physical health are related
- Learn techniques to understand, use and appreciate the role of emotional intelligence in the workplace
- Understand the different emotions and how to manage them
- Understand the difference between optimism and pessimism
Essential Problem Solving
Learning Objectives:
- Explore the benefits of team-based problem-solving
- Know how to create an effective team for problem-solving
Kaizen Introduction
Learning Objectives:
- Understand the principles of Kaizen and how it can create organisational change
- Understand how to run a Kaizen event
Pressure Management
Learning Objectives:
- Apply a direct understanding of pressure points and their costs and payoffs
- Speak in terms related to emotional intelligence, optimism, and resilience
- Create a personalised toolkit for managing stressors and anger
- Work on priorities and achieve defined goals
Prioritisation and Problem Solving
Learning Objectives:
- Understand how to move from lots of potential solutions to the best solution
- Learn about and discuss some of the criteria which are relevant when evaluating solutions
- Learn an approach for selecting the most effective solutions
Process Mapping
Learning Objectives:
- Understand the concept of Process Mapping and its role in a Business Improvement environment
- Become familiar with some of the more commonly used types of Process Maps
Self-Esteem and Assertiveness
Learning Objectives:
- Recognise your worth
- Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
- Learn how to turn negative thoughts into positive ones
- Learn how to get what you want
- Set goals that reflect your dreams and desires and reinforce healthy patterns
- Consider your personal objectives for this course
Stress Management
Learning Objectives:
- Understand that stress is an unavoidable part of everybody's life
- Recognise the symptoms that tell you when you have chronic stress overload
- Change the situations and actions that can be changed
- Deal better with situations and actions that can't be changed
- Create an action plan for work, home, and play to help reduce and manage stress
Visual Management
Learning Objectives:
- Understand how visual management is a great way to impact information clearly and quickly
- Understand how it illustrates the standards you expect
- Understand how it helps prevent mistakes and keep teams on track
- Understand how it can provide an essential warning system