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Business Skills Courses

We offer a range of eLearning courses to help you succeed in the workplace.

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Communication Courses

Master one of the most important skills in business.

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Affinity Diagrams

Master the principles of affinity diagrams, a powerful tool for organizing and analyzing data. An affinity diagram is a visual tool that helps organize large amounts of data into meaningful categories. It is often used in problem-solving and project planning.

This 2-hour eLearning course instructs learners to create effective affinity diagrams and how to analyze data to gain insights and make informed decisions. By the end of this course, learners will have a solid understanding of the key principles and techniques involved in creating affinity diagrams, and be able to apply these skills to a wide range of projects and scenarios.

The course costs £25 per learner. Prices may vary depending on your unique requirements.

Learning Objectives

  • Become familiar with the process of Affinity Diagrams and how they are used
  • Understand the steps to creating an Affinity Diagram

Business Skills Courses

Learning Objectives:

  • To understand what action planning is and how to use it in a project

eLearning course

Learning Objectives:

  • Understand the format, construction and use of activity flow charts

eLearning course

Learning Objectives:

  • Become familiar with the process of Affinity Diagrams and how they are used
  • Understand the steps to creating an Affinity Diagram

eLearning course

Learning Objectives:

  • Understand what ANOVA is and how it works
  • Utilise ANOVA to determine significant effects for the means of multiple samples utilising Minitab's Assistant
  • Check to see what fundamental assumptions associated with ANOVA are being met
  • Check to see if a non-significant result is the result of insufficient power
  • Determine how many extra samples would be required to achieve significance.

eLearning course

Learning Objectives:

  • Become familiar with the process of Brainstorming and how to do it correctly
  • Understand the steps towards effective Brainstorming sessions with teams

eLearning course

Learning Objectives:

  • Identify the different types of teams
  • Define an effective team and how to develop one
  • Identify the key elements of trust in a team
  • Explore how we can prepare a team for success
  • To understand the roles people take in a team
  • Explore conflict in teams and learn how to overcome it
  • To determine both the strengths and weaknesses of our teams
  • Create an effective plan to overcome weaknesses in our teams

eLearning course

Learning Objectives:

  • To understand personal branding and the impact it can have
  • To develop your brand
  • To set goals and objectives for your brand
  • Learn to live your brand
  • Understand the role of social media in establishing your brand

eLearning course

Learning Objectives:

  • Understand the skills and requirements of a good coach
  • Learn about the GROW model

eLearning course

Learning Objectives:

  • Identify the difference between creativity and innovation
  • Recognise your creativity and build your creative environment
  • Explain the importance of creativity and innovation in business
  • Apply problem-solving steps and tools
  • Use a variety of techniques to help generate and implement creative ideas

eLearning course

Learning Objectives:

  • Understand what emotional intelligence means
  • Recognise how our emotional health and physical health are related
  • Learn techniques to understand, use and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Understand the difference between optimism and pessimism

eLearning course

Learning Objectives:

  • Explore the benefits of team-based problem-solving
  • Know how to create an effective team for problem-solving

eLearning course

Learning Objectives:

  • Understand the principles of Kaizen and how it can create organisational change
  • Understand how to run a Kaizen event

eLearning course

Learning Objectives:

  • Apply a direct understanding of pressure points and their costs and payoffs
  • Speak in terms related to emotional intelligence, optimism, and resilience
  • Create a personalised toolkit for managing stressors and anger
  • Work on priorities and achieve defined goals

eLearning course

Learning Objectives:

  • Understand how to move from lots of potential solutions to the best solution
  • Learn about and discuss some of the criteria which are relevant when evaluating solutions
  • Learn an approach for selecting the most effective solutions

eLearning course

Learning Objectives:

  • Understand the concept of Process Mapping and its role in a Business Improvement environment
  • Become familiar with some of the more commonly used types of Process Maps

eLearning course

Learning Objectives:

  • Recognise your worth
  • Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
  • Learn how to turn negative thoughts into positive ones
  • Learn how to get what you want
  • Set goals that reflect your dreams and desires and reinforce healthy patterns
  • Consider your personal objectives for this course

eLearning course

Learning Objectives:

  • Understand that stress is an unavoidable part of everybody's life
  • Recognise the symptoms that tell you when you have chronic stress overload
  • Change the situations and actions that can be changed
  • Deal better with situations and actions that can't be changed
  • Create an action plan for work, home, and play to help reduce and manage stress

eLearning course

Learning Objectives:

  • Understand how visual management is a great way to impact information clearly and quickly
  • Understand how it illustrates the standards you expect
  • Understand how it helps prevent mistakes and keep teams on track
  • Understand how it can provide an essential warning system

eLearning course