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It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham   
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747 Items.

Age UK says 50,000 older people have died waiting for social care plan

National charity Age UK estimates that 54,000 older people – equating to 77 each day – have died while waiting for a new plan to fund social care. The government first announced its plans to publish a social care Green Paper in March 2017, but the plan has been subject to several delays and 700 […]

First Response Training cements partnership with sector-leading care organisation

First Response Training has worked closely with national care provider Dimensions for over a decade, and the two companies are now embarking on the next phase of their exciting partnership. Dimensions provide support for people with learning disabilities, autism and complex needs. They focus on enabling the individuals they support to have a louder voice […]

IOSH provides ten tips for talking about mental health at work

The Institution of Occupational Safety and Health (IOSH) has outlined some key ways in which organisations can broach the subject of mental health at work. The world’s largest professional body for occupational safety and health has developed its own training course, IOSH Managing Occupational Health and Wellbeing, to help create healthier and more productive workspaces, […]

Do you know the dementia risk factors?

A recent study by Alzheimer’s Research UK has revealed that half of UK adults are unaware of the key dementia risk factors. The charity asked 2,361 people if they could identify the six known risk factors for developing dementia, as well as a protective factor against the disease. They found that around half of those […]

More than £1m available for digital social care solutions

NHS Digital is making more than £1 million worth of funding available to support local authorities in the UK with digital social care projects. As part of the Social Care Digital Innovation Programme (SCDIP), ten authorities will each receive up to £30,000 to help fund the design of a digital solution to address specific issues […]

Social media is failing children, warns Children’s Commissioner

The Children’s Commissioner, Anne Longfield, has written to leading social media companies to urge them to prioritise the safety and wellbeing of children. Following the suicide of 14-year-old Molly Russell, Ms Longfield says that social media companies are still treating children as an “afterthought.” Molly Russell killed herself after viewing distressing images of self-harm on […]

New food labelling laws proposed to prevent allergy deaths

Changes are being proposed to strengthen food labelling laws and prevent more people dying as a result of allergies. Following the tragic death of Natasha Ednan-Laperouse, who suffered an allergic reaction to a sandwich she bought from Pret a Manger in 2016, four new options are being put forward for labelling food which has been […]

National training provider recognised in Customer Outreach Awards

First Response Training has received a Customer Outreach Award 2019 from, meaning it is a trusted provider that is excellent at responding to enquiries. The awards, bestowed earlier this month by the national training course search provider following a mystery shopper exercise, are designed to identify the best training providers, who are responsive to […]

IOSH warns waste collection systems cause musculoskeletal issues

The Institution of Occupational Safety and Health (IOSH) has warned that waste collection systems used in the UK could be causing significant long-term musculoskeletal issues for workers. IOSH has published research carried out by the University of Greenwich and Glasgow Caledonian University, who studied musculoskeletal disorders (MSDs) among workers which were caused by different recycling […]

NSPCC calls for children living with domestic abuse to be treated as victims

The NSPCC is calling for changes to be made so that children living with domestic abuse are legally recognised as victims. They say that figures obtained from the Department for Education show that domestic abuse was a factor in nearly a quarter of a million child protection assessments across England in 2017-18. This is more […]


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We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham   
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