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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Wine and Champagne

eLearning

Seat time: 1 hour

Course overview: Develop an understanding behind the procedures you have been shown on opening wine. Learn more about bin numbers, the temperature for storing wine and how to prepare ice baths. Watch videos and complete activities that show you the best practice standards of the hospitality industry and increase your confidence.

Audience: All operational F&B staff in hotels, restaurants and bars to develop their knowledge of Wine and Champagne service. Modules can be used as a complete programme or individually for specific training needs or refreshers. Individuals may like to develop their own knowledge and confidence or use the module certificates at interviews.

This course is CPD Certified and endorsed by the Institute of Hospitality

Learning Objectives

Prepare equipment for wine and Champagne service

State how to present, open and pour wine and Champagne

Increase awareness of some problems arising when serving wine and Champagne