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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Restaurant Service

eLearning

Seat time: 1 hour

Course overview: This module develops your knowledge of how various restaurant procedures work and should be completed with the other modules Carrying and Clearing plates and buffet service.

Audience: Operational front of house staff in hotels and restaurants to develop their knowledge and skills in key aspects of food service. This module is a separate module from the Food Service course and can be used according to training needs. Modules are ideal for new staff into the industry to support on job training in house or can be used by individuals wishing to gain some knowledge of food service in order to apply for a job. If you have problems organising training for your casual teams, this is an ideal approach. Select key modules and design your own training programme.

This course is CPD Certified and endorsed by the Institute of Hospitality

Learning Objectives

Identify different service styles and menu jargon

Identify the standards of breakfast service

Identify key service standards for afternoon tea

Describe key standards for Room Service

Identify the standards of serving the cheese course

Describe key standards in the order of service