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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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General Preparation

The General Preparation eLearning course is designed for operational front-of-house staff in hotels and restaurants who want to improve their knowledge and skills in key aspects of food service. The course takes 45 minutes to complete and covers the general tasks that need to be prepared before customers arrive, such as filling cruets, preparing accompaniments, and setting up service stations. The course aims to introduce learners to key procedures and best practice standards, as well as to teach them industry-specific jargon. This module can be used as part of a larger training programme or as a standalone module for individuals looking to gain knowledge of food service to apply for a job. The course is CPD Certified and endorsed by the Institute of Hospitality. This eLearning module costs £15 per learner.

Learning Objectives

  • State the meaning of some jargon words used in restaurants
  • Identify key standards of misplaced tasks
  • Identify hygiene and presentation standards

Hospitality Service Courses

Learning Objectives:

  • Box a table
  • Identify health and safety standards

eLearning course

Learning Objectives

  • Identify different styles of buffet 
  • Describe how to set a buffet table up
  • Identify buffet service procedures
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • Describe the skills of plate service
  • Describe the clearing process
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • State the meaning of some jargon words used in restaurants
  • Identify key standards of misplaced tasks
  • Identify hygiene and presentation standards

eLearning course

Learning Objectives:

  • Identify the standards for table layup
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • Fold a basic napkin
  • Identify hygiene and presentation standards

eLearning course