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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Disability and Culture Aware

eLearning

Seat time: 40 minutes

Course overview: The majority of people think wheelchairs when disability is mentioned. This module takes learners through the range of disabilities including visual, hearing, mobility and development, encouraging them to develop skills to support customers with disabilities and achieve a positive customer experience.

Audience: Operational staff in hotels to develop their knowledge and skills and increase awareness of legal implications of disability discrimination.

This course is CPD Certified and endorsed by the Institute of Hospitality

Learning Objectives

Increase awareness of disability discrimination

Increase awareness of the range of disabilities

Develop knowledge of positive communication when dealing with different disabilities

Deliver great customer service to exceed the expectations of customers with disabilities