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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Carrying and Clearing Plates

The Carrying and Clearing Plates eLearning is designed for front-of-house staff in hotels and restaurants to develop their skills and knowledge in the key aspects of food service. The course teaches professional techniques for carrying and clearing plates without squashing them together or spilling sauces while serving customers. The course includes watching videos, completing activities, and practising techniques. The course takes 45 minutes to complete and is CPD certified and endorsed by the Institute of Hospitality. This module can be used according to training needs, and it is ideal for new staff in the industry to support on-job training in-house or individuals wishing to gain some knowledge of food service to apply for a job. This eLearning module costs £15 per learner.

Learning Objectives

  • Demonstrate how to hold 2 and 3 plates for service
  • Identify how to hold plates using a service cloth
  • State how to place plates in front of customers
  • Demonstrate how to clear plates when customers have finished
  • State how to remove waste food hygienically
  • Identify hygiene and health and safety standards

Hospitality Service Courses

Learning Objectives:

  • Box a table
  • Identify health and safety standards

eLearning course

Learning Objectives

  • Identify different styles of buffet 
  • Describe how to set a buffet table up
  • Identify buffet service procedures
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • Describe the skills of plate service
  • Describe the clearing process
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • State the meaning of some jargon words used in restaurants
  • Identify key standards of misplaced tasks
  • Identify hygiene and presentation standards

eLearning course

Learning Objectives:

  • Identify the standards for table layup
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • Fold a basic napkin
  • Identify hygiene and presentation standards

eLearning course