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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Buffet Service

This eLearning course focuses on the basics of buffet service and introduces learners to the different layups and equipment used in various styles of buffet service. The course also covers service procedures that should be followed to ensure a great customer experience, as well as food safety awareness. The target audience for this course is operational front-of-house staff in hotels and restaurants who want to develop their knowledge and skills in key aspects of food service. The course can be customized to meet individual training needs. The course takes 45 minutes to complete, is CPD certified, and is endorsed by the Institute of Hospitality. This eLearning module costs £15 per learner.

Learning Objectives

  • Identify different styles of buffet service
  • Identify different equipment that is used in buffet service
  • State key standards for buffet presentation and lay up
  • Identify key serving techniques for buffet service
  • Identify hygiene and health and safety standards

Hospitality Service Courses

Learning Objectives:

  • Box a table
  • Identify health and safety standards

eLearning course

Learning Objectives

  • Identify different styles of buffet 
  • Describe how to set a buffet table up
  • Identify buffet service procedures
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • Describe the skills of plate service
  • Describe the clearing process
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • State the meaning of some jargon words used in restaurants
  • Identify key standards of misplaced tasks
  • Identify hygiene and presentation standards

eLearning course

Learning Objectives:

  • Identify the standards for table layup
  • Identify health and safety standards

eLearning course

Learning Objectives:

  • Fold a basic napkin
  • Identify hygiene and presentation standards

eLearning course