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Health and Social Care Courses

We have built an expertise in Health and Social Care over more than two decades, training thousands of learners in the sector every year.

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The Care Certificate

Vital training for new Health and Social Care staff.

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Mandatory Training

View our full suite of mandatory training courses for Health and Social Care staff.

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Special Focus

For Health and Social Care staff required to carry out more specialist tasks in their day to day roles.

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Mental Health

Mental health training courses designed by our highly qualified and experienced curriculum team.

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Clinical Skills

Training available for Health and Social Care staff in epilepsy, diabetes, inhalers, PEG feeding and more.

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Health and Safety in Care

We can provide specialist health and safety training for care workers.

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Person Centred Care and Support Level 2

The webinar on Person-Centred Care and Support Level 2 is designed to raise awareness among healthcare support workers and adult social care workers about person-centred planning, thinking, and care, and their role in implementing person-centred approaches. The aim of this webinar is to promote a holistic and individualized approach to care, placing the person at the centre of decision-making and ensuring their needs and preferences are respected.

Upon successful completion of the 3-hour webinar, participants will be issued a certificate that is valid for three years. This certification acknowledges their enhanced knowledge and understanding of person-centred care and support, enabling them to play an active role in implementing person-centred approaches in healthcare and social care settings.

Learning Objectives

  • Understand the meaning and importance of ‘Person Centred Planning/Thinking/Care’
  • Understand the importance of acknowledging individuality, promoting choice and independence
  • Be aware of the legislation, standards and guidance governing ‘Person Centred Care’ and its importance

Mandatory Health and Social Care Courses

Learning Objectives:

  • Welcomes and ground rules
  • Experts answer pre-agreed questions
  • Discussion
  • Reasonable adjustments
  • Myth busting quiz
  • Evaluation

Webinar training

Learning Objectives:

  • Understand why autism is described as an invisible condition
  • Reflect on your own values and beliefs
  • Recognise potential differences, strengths and challenges for autistic people
  • Identify potential triggers for anxiety
  • Identify reasonable adjustments and ways to adapt your practice
  • Be familiar with legislation and resources for inclusive enabling services
  • Acknowledge and understand unconscious biases to avoid diagnostic overshadowing
  • Acknowledge and understand the learnings from the Learning from Lives and Deaths reviews (LeDeR) including co-morbidities
  • Stop the overmedication of people with a learning disability (STOMP and STAMP campaigns)
  • Understand what reasonable adjustments are and how to make them – review The Equality Act 2010
  • Understand when to use The Mental Capacity Act 2005
  • Understand when to use and how to apply do not attempt cardiovascular resuscitation (DNACPR)
  • Improve communication with a person with a learning disability (and their family)
  • Recognise the important role hospital passports and annual health checks play in the care and support of people with a learning disability

Classroom training

Learning Objectives:

  • Explain the use, contents and responsibilities within the Care / Support Plan
  • Describe the practical application of a Care / Support Plan, giving examples
  • Understand how to communicate with the individual and other key people, both verbally and in written form

Classroom or webinar training

Learning Objectives:

  • Define ‘Duty of Care’
  • Describe how duty of care affects your own role
  • Describe dilemmas that may arise between duty of care and an individuals rights
  • Explain where to get additional support and advice on how to resolve such dilemmas

Classroom or webinar training

Learning Objectives:

  • To identify why we communicate
  • To describe barriers to communication
  • To explain how to identify individual needs, wishes and preferences
  • To identify the importance of confidentiality

Classroom or webinar training

Learning Objectives:

  • Define and understand the importance of equality, diversity, inclusion, human rights, discrimination, perception and stereotyping
  • Explain how the law protects people from discrimination
  • Define prejudice and explain how it can impact on individuals
  • Identify where discrimination can be found in the care field
  • Know how to promote diversity and reduce discrimination in the workplace

Classroom or webinar training
Distance learning

Learning Objectives:

  • Understand the legislation relating to food hygiene and food safety
  • Describe the role of food handlers in maintaining safety and hygiene in the food premises
  • Describe the hazards associated with food safety
  • Know how to store food safely
  • Explain how control measures and monitoring can prevent food poisoning
  • To understand what is a balanced diet, including hydration and the effects of not having those essential requirements
  • State the importance of preparation and presentation
  • To be able to use a person-centred approach to nutrition and healthy eating within a care setting
  • To list the factors that may affect dietary requirements

Classroom or webinar training
eLearning
Distance Learning

Learning Objectives:

  • Explain the importance of documents
  • Describe secure record keeping systems
  • Explain how to maintain good records
  • Understand the appropriate use of language
  • Know when and how to share information incl. Caldicott Guidelines
  • Explain confidentiality, the Data Protection Act and GDPR and Duty of Candour

Classroom or webinar training

Learning Objectives:

  • Identify relevant health and safety legislation and guidance
  • Understand the control of substances hazardous to health
  • Explain the importance of risk assessment incl risk and hazards
  • Understand basic principles of moving and assisting
  • Explain emergencies and first aid
  • Know basic medication and healthcare tasks
  • Identify principles of good fire safety management
  • Considerations for workplace security
  • Identify how to manage stress in the workplace

Classroom or webinar  training
Distance learning

Learning Objectives:

  • Explain the causes of infection and the methods of control
  • Identify the legislation and guidance associated with infection prevention and control
  • Describe employer and employee responsibilities
  • Explain safe practice and the use of PPE and personal hygiene
  • Understand the principles of decontamination and waste management

Classroom or webinar training
eLearning course
Distance learning

Learning Objectives:

  • Know the importance of spinal health and wellbeing and the impact this has on any working activity
  • To identify the importance of taking a balanced risk assessment approach and what needs to be considered prior to undertaking the activity
  • To describe the legal framework and key guidance and how this influences safer  person centred moving and assisting
  • To demonstrate safer principles of handling whilst completing practical aspects of your role

Classroom or webinar training
eLearning course

Learning Objectives:

  • Understand the meaning and importance of ‘Person Centred Care’
  • Understand the legislation and standards governing ‘Person Centred Care’
  • Understand the importance of acknowledging individuality, promoting choice, independence and active participation

Classroom or webinar training

Learning Objectives:

  • Understand the legislation, policy and procedures relevant to the administration and safe handling of medicines
  • Describe common medications and their use
  • Understand the procedures and techniques for the safe administration of medication
  • Explain the medication classifications and types and routes of administration
  • Describe common side-effects and adverse reactions
  • Understanding receiving storage and disposal

Half day: Classroom or webinar training
Full day: Classroom or webinar training
eLearning course
Distance learning

Learning Objectives:

  • Identify legislation and guidance relevant to safeguarding
  • List types of abuse and consider examples of each type
  • Identify signs, symptoms and risk factors of abuse
  • Explain employer and employee responsibilities

Classroom or webinar training
eLearning course
Distance learning

Learning Objectives:

  • Explain how a working relationship is different from a personal relationship
  • Describe different working relationships
  • Describe why it is important to adhere to the agreed scope of working
  • Explain why it is important to work on partnership with others
  • Identify skills and approaches needed for resolving conflicts

Classroom or webinar training