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Health and Social Care Courses

We have built an expertise in Health and Social Care over more than two decades, training thousands of learners in the sector every year.

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The Care Certificate

Vital training for new Health and Social Care staff.

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Mandatory Training

View our full suite of mandatory training courses for Health and Social Care staff.

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Special Focus

For Health and Social Care staff required to carry out more specialist tasks in their day to day roles.

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Mental Health

Mental health training courses designed by our highly qualified and experienced curriculum team.

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Clinical Skills

Training available for Health and Social Care staff in epilepsy, diabetes, inhalers, PEG feeding and more.

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Health and Safety in Care

We can provide specialist health and safety training for care workers.

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Duty of Care Level 1

A webinar on Duty of Care Level 1 is designed to help healthcare support workers and adult social care workers understand their legal and ethical responsibilities in providing care to individuals. The aim is to ensure that participants have a clear understanding of their duty of care and how to fulfil it, with consideration for legislation, workplace policies, and possible conflicts.

The webinar will cover various topics, such as the definition of duty of care, the legal and ethical frameworks that underpin it, and the importance of providing safe and effective care. Participants will learn about the various legislation and regulations that govern the provision of care, such as the Health and Safety at Work Act, the Data Protection Act, and the Mental Capacity Act.

The webinar is mapped to various industry standards, including the Skills for Care Care Certificate Standards 1-15, the Care Quality Commission, the Skills for Health Core Skills Training Framework (CSTF), and the National Institute for Health and Care Excellence (NICE) QS123. Successful candidates will be issued with a certificate that is valid for three years, which will demonstrate their understanding of their duty of care and their commitment to upholding the highest standards of care.

The duration of the webinar is 1.5 hours, which makes it an efficient and effective way for healthcare support workers and adult social care workers to develop their knowledge and skills in fulfilling their duty of care.

Learning Objectives

  • Understand ‘duty of care’ in a health and social care context
  • Recognise the groups for whom health and social care professionals have a duty of care
  • Outline the key obligations to those for whom you have a duty of care
  • Understand how legislation and workplace policies, protocols and guidelines help ensure that you fulfil your duty of care
  • Describe possible conflicts between duty of care to a client and the demands of an employer
  • Identify sources of help in resolving dilemmas relating to duty of care

Care Certificate Courses

Learning Objectives:

  • Understand your role
  • Your personal development
  • Duty  of care
  • Equality and diversity
  • Work in a person-centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control

eLearning

Learning Objectives:

  • Understand your role
  • Your personal development
  • Duty  of care
  • Equality and diversity
  • Work in a person-centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding children
  • Health and safety
  • Handling information
  • Infection prevention and control

Distance Learning

Learning Objectives:

  • The group will understand the definition of dignity
  • The group will be able to state the eight key components of dignity in care
  • The group will know how they might assist a person to maintain dignity

Classroom or webinar training

Learning Objectives:

  • Explain duty of care and how it contributes to safe practice
  • Describe how to handle comments and complaints
  • Explain what to do when dealing with confrontation and difficult situations
  • Explain the difficulties and some solutions of how to resolve dilemmas
  • Explain incidents, errors, near misses and what should be done

Classroom or webinar training

Learning Objectives:

  • To understand the importance of effective communication at work
  • Know how to meet the communication and language needs, wishes and preference of
  • individuals
  • Be able to promote effective communication
  • Understand the principles and practices relating to confidentiality

Classroom or webinar training

Learning Objectives:

  • Understand what is meant by discrimination and how it might occur at work
  • Have knowledge of equality and inclusion and know how practices that support both reduce discrimination
  • Be aware of any legislation and ways of working that relate to equality, diversity, discrimination and rights
  • Ensure that your own work is inclusive, respecting the beliefs, culture, values and preferences of individuals and how to challenge discrimination in a way that leads to positive change
  • Understand how to find a range of sources of information about equality, diversity and inclusion and who to ask for advice and support about equality and inclusion

Classroom or webinar training

Learning Objectives:

  • Understand food safety, including hygiene, in the preparation and handling of food
  • Be aware of the importance of good nutrition and hydration in maintaining health and wellbeing
  • Recognise signs and symptoms of poor nutrition and hydration
  • Understand adequate nutrition and hydration

Classroom or webinar training

Learning Objectives:

  • Explain the agreed ways of working when handling information
  • Explain the legislation regarding the safe handling of information
  • Describe the secure systems for handling information
  • Explain how to maintain records
  • Explain when and how to report when agreed ways of working have not been followed

Classroom or webinar training

Learning Objectives:

  • Have an understanding of responsibility to health and safety
  • Have an awareness of the key ways of working in order to protect all from risk

Classroom or webinar training

Learning Objectives:

  • Explain the routes of infection in the body
  • Describe correct and effective hand hygiene
  • Have an awareness of personal hygiene in relation to risks to others
  • Know the correct use of ‘Personal Protective Equipment’
  • Understand how to manage soiled linen and clinical waste

Classroom or webinar training

Learning Objectives:

  • Be able to explain the agreed ways of working with medication
  • Be able to describe some types of medications, some forms of medication and some routes of administration
  • Be able to describe the difference between assisting and administration of medication
  • Be able to explain what a health task is and why training is required
  • Be able to explain what to do and not do when assisting with healthcare tasks

Classroom or webinar training

Learning Objectives:

  • To give an awareness of Mental Health, Dementia and Learning Disabilities

Classroom or webinar training

Learning Objectives:

  • To recognise the principles of safe moving and assisting of people, and the importance of risk assessment prior to any moving and assisting task

Classroom or webinar training

Learning Objectives:

  • Have an awareness of the importance of Person-Centred Care and Support
  • Be able to explain how to work in a Person-Centred way
  • Understand why it is important individuals should participate in decision making
  • Know how spiritual well-being can be promoted with Person-Centred support

Classroom or webinar training

Learning Objectives:

  • Recognise the types, signs, symptoms and indicators of abuse
  • Understand prevention of abuse management techniques
  • Understand the legislation and guidance governing the safeguarding of adults at risk
  • Explain employer and employee responsibilities

Classroom or webinar training

Learning Objectives:

  • Explain safeguarding of children legislation and policy
  • Describe different types of child abuse including signs and symptoms
  • Explain disclosures and responsibilities when dealing with child abuse

Classroom or webinar training

Learning Objectives:

  • Be able to explain their role and responsibilities
  • Be able to explain the different relationships they may have in the workplace
  • Be able to describe how to work in ways agreed with their employer
  • Be able to explain why it is important to work in partnership and how it can best be done
  • Be able to explain what a personal development is and how it will improve their work
  • Be able to how learning opportunities and reflective practice contribute to personal development

Classroom or webinar training