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First-rate first aid training appropriate training for our particular needs. All the staff agreed with this statement.

Head Teacher - RC School   
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Level 1 Core Award in Duty of Care

Cost Call our team to discuss your requirements

1.5 Hours Course Finder


To help healthcare support workers and adult social care workers understand their duty of care and how they can ensure the delivery of high quality, safe and compassionate care and support.

Learning Objectives

  • Be able to explain duty of care and how it contributes to safe practice
  • Be able to explain the difficulties and some solutions of how to resolve dilemmas
  • Be able to describe how to handle comments and complaints
  • Be able to explain incidents, errors and near misses and what should be done
  • Be able to explain what to do when dealing with confrontation and difficult situations


Successful candidates will be issued with a certificate valid for 3 years.


External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.

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We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham   
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