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We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham
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Prime Minister admits mental health services are ‘patchy’

Prime Minister Theresa May has admitted that mental health services in the UK are “patchy” and has pledged to review them. Although the PM disagreed that there were major problems with the provision of mental health services across the UK, she did say they were implementing a new strategy to better support teenagers and provide […]

Time spent needing daily care in old age has doubled

A study has found that the amount of time people spend requiring daily care and support at the end of their life has doubled in the last 20 years. Researchers at Newcastle University found that men spent an average of 2.4 years requiring regular care, while women needed such care for an average of 3 […]

One in three men attribute poor mental health to their work

New research from mental health charity Mind has revealed that men are twice as likely to suffer from poor mental health as a result of work-related pressures, rather than because of issues outside of work. Mind surveyed 15,000 employees from 30 different organisations who are signed up to their Workplace Wellbeing Index 2017/18, which benchmarks best […]

CQC to assess how NHS hospitals use their resources

The Care Quality Commission (CQC) is set to work with NHS Improvement to review how effectively NHS hospital trusts are using their resources. The use of resources assessment framework, due to be applied from September 2017, will review finances, workforce, estates and facilities, technology and procurement to check how well NHS hospital trusts are using […]

Criminal charges considered for individuals responsible for Grenfell

The head of the Crown Prosecution Service (CPS) has said that criminal charges are being considered for the people responsible for the Grenfell Tower disaster. Alison Saunders, the Director of Public Prosecutions (DPP) in England and Wales, confirmed that gross negligence manslaughter, which carries a prison sentence, was among the offences being considered at this […]

Are school safety policies ‘wrapping children in cotton wool’?

The Chief Inspector of Schools says that schools in England have developed an over-cautious culture, with health and safety policies that ‘wrap children in cotton wool.’ Amanda Spielman has penned an article in the Sunday Telegraph which claims that over-the-top health and safety rules at individual schools across the country have prevented children from developing […]

Mental health patients spend years stranded in acute units

Recently released figures show that many mental health patients are left stranded for years in acute units across the UK, awaiting discharge. They show that most mental health authorities in the UK have treated at least one patient who was then delayed for discharge by six months or more over the period analysed. Figures obtained […]

Safety warning over sharp fidget spinners

Investigators for BBC Watchdog have discovered that fidget spinners with sharp, dangerous edges are available for sale in the UK, prompting fresh safety concerns over the craze. The BBC have reported today (2nd August 2017) that their Watchdog team found that a version of the child’s toy shaped like a “shuriken” or “death star” – […]

Crossrail contractor fined £1 million for safety failures

Three companies working together as a joint venture on the Crossrail tunnel construction have been fined more than £1 million after safety failures led to three separate incidents, including a fatality. The Health and Safety Executive (HSE) brought charges against the three companies, operating under the name Bam Ferrovial Kier (BFK), after they failed in […]

NHS to recruit thousands more mental health workers

In a bid to create more balance between mental and physical health services, there are plans to recruit thousands more mental health staff to treat an extra one million patients by 2020-21. Health secretary Jeremy Hunt has said that thousands more nurses, therapists and consultants will be recruited by the NHS in England under the […]


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We would like to take the opportunity on behalf of our fostering agency to thank you and especially your trainer for delivering an excellent, highly professional and concise training course to our foster carers. We did enjoy the day and we would like to have this trainer as our tutor in any future training courses.

Agency Manager - Foster Care Agency – Worcester
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