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Workplace
Early Years & Schools
Health & Social Care

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Testimonials

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We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham   
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Vision, Mission and Values

Our vision, mission and values form the heart of our organisation and support everything we do, directing how we work with our clients and learners…

Vision

Creating safer working environments with people who care

Mission

We will achieve our vision by focusing on and nurturing:

  • Relationship
  • Expertise
  • Delivery
  • Improvement

Values

We strive to treat people who we would want to be treated, and ask more than tell. These ideals are at the heart of our values:

  • There’s one team…the First Response Training team
  • Trust and respect each other
  • Strive to do our very best
  • Give support to each other and praise more than criticise
  • Ask more than tell and share knowledge so that it can be used

Testimonials

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We would like to take the opportunity on behalf of our fostering agency to thank you and especially your trainer for delivering an excellent, highly professional and concise training course to our foster carers. We did enjoy the day and we would like to have this trainer as our tutor in any future training courses.

Agency Manager - Foster Care Agency – Worcester   
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