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Testimonials

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The trainer for the course did an excellent job in bringing his experience and knowledge alive to make this Fire Marshal course very enjoyable and interesting

Heath & Safety Director - Construction - Bristol
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About Us

A national training solutions provider…

First Response Training is one of the UK’s leading and largest dedicated training providers, successfully delivering courses to in excess of 70,000 delegates every year.

Our vision is simple: we create safer working environments through the delivery of a range of quality training solutions across health and social care, early years, schools and all other industry sectors throughout the UK.

We have offices in the Midlands and London, as well as a number of training facilities based across the UK. Together with our large team of highly qualified and experienced trainers, this enables us to cover all four corners of the UK and deliver training at your premises, wherever you are based.

…delivering a wide range of services…

We are unique in the depth and breadth of our course portfolio and can offer training in the fields of first aid, health and safety, fire safety, food hygiene, social care, and specialist professional development topics for all industry sectors.

Our training solutions are tailored to meet client needs, with bespoke courses developed by our dedicated Curriculum Team and delivered via tutor-led learning, distance learning, e-learning, or interactive webinar sessions.

…to thousands of satisfied customers…

We work with thousands of organisations from across the UK, spanning the public and private sector and all industry types, and know how to meet and exceed diverse needs and expectations.

Our client base includes UK police forces, local authorities, NHS trusts and health authorities, schools, colleges and universities, national care providers, professional and regulatory bodies, international hospitality chains, major retailers and construction firms.

Many of our customers have been with us for several years and 99% of businesses who train with us would use us again and recommend us to others.

…with a focus on quality and added value…

We attribute our growth and success since our foundation in 1997 to our commitment to quality. Clients come to us, and consistently stay with us, because of our robust quality management systems. Every client receives dedicated personal account management and our advisors use a collaborative approach to determine the best solution for each organisation and the people within it.

Our training courses are designed and rigorously reviewed by our Curriculum Team for total quality assurance. This ensures we stay at the forefront of changes to legislation and standards as well as maintaining expert sector knowledge.

Training quality is further underlined through our approved centre status with prestigious, national awarding bodies including Highfield Awarding Body for Compliance (HABC) and the Institution of Occupational Safety and Health (IOSH).

…but all with a corporate conscience.

We take our duties to our people, our local community and our environment very seriously. That’s why we hold an Investors in People Gold Award and are an accredited Living Wage Employer.

We have implemented a number of measures to reduce our impact on the environment and significantly offset our carbon footprint, ensuring sustainable and responsible service delivery. We also support our charitable division, the Eden Foundation, to promote local entrepreneurialism among individuals from non-privileged backgrounds.

Testimonials

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We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham
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