Level 2 Award in Conflict Resolution and Breakaway
The Conflict Resolution and Personal Safety inc Breakaway Level 2 course is designed to provide delegates with the knowledge and skills necessary to handle conflict situations effectively in the workplace and manage their own personal safety. The course includes training on the use of breakaway techniques, which can be used to defend oneself and escape from physical attacks.
The course covers a range of topics, including the causes and types of workplace conflict, de-escalation techniques, and the importance of communication in resolving conflicts. Delegates will also learn about risk assessment and management, as well as personal safety strategies and practical tips for staying safe in potentially dangerous situations.
The course includes practical demonstrations and exercises, allowing delegates to apply their learning in a safe and controlled environment. The use of breakaway techniques is also covered in depth, with training on how to safely and effectively use these techniques to protect oneself from physical harm.
The course is designed to be delivered over a period of six hours, with plenty of opportunities for questions and discussions throughout. Successful candidates will be issued with a certificate that is valid for three years, demonstrating their understanding and knowledge of conflict resolution and personal safety.
Learning Objectives
- Understand the terminology used in conflict resolution
- Understand the laws that apply to both Employers and Employees
- Understand the use of appropriate methods to de-escalate a confrontational situation
- Understand the importance of personal safety
Health and Safety Courses
Unlimited access to full suite of courses for 1 year
- Hosted on a custom branded company LMS on our cloud based system
- Access via any device with internet access including phone, tablet and PC
- e-Learning endorsed by Skills for Care and Advantage Accreditation
*Minimum order of 25 learner passes required. All passes do not need to be allocated at once. Credits will sit on your account with unlimited expiry and will be allocated to users as requested. At point of allocation, all users will be given access to the full suite of 15 courses.
15 courses:
- Infection Control
- Food Safety Principles
- Equality, Diversity & Inclusion
- COVID-19 Infection Control
- Health & Safety Essentials
- Role of a Fire Marshal
- Manual Handling
- Managing Personal Stress
- Handling Hazardous Substances
- General Data Protection Regulation
- Conflict Resolution & Personal Safety
- DSE Assessment
- Asbestos Awareness
- Working at Heights
Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand roles and responsibilities for health, safety and welfare in the workplace
- Know how risk assessments contribute to health and safety
- Understand how to identify and control the risks from common workplace hazards
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Learning Objectives:
- Identify relevant health and safety legislation
- Understand the control of substances hazardous to health
- Describe hazards and risks within the workplace
- Identify principles of good fire safety management
- Describe your action in the event of a fire
- Understand how to identify and help control the risks from common workplace hazards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand roles and responsibilities for health, safety and welfare in the workplace
- Know how risk assessments contribute to health and safety
- Understand how to identify and control the risks from common workplace hazards
- Know the procedures for responding to accidents and incidents in the workplace
- Understand fire safety in the workplace and the roles and responsibilities of those working there
This course can be delivered via Classroom training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Know the importance of spinal health and wellbeing and the impact this has on any working activity
- To identify the importance of taking a balanced risk assessment approach and what needs to be considered prior to undertaking the activity
- To describe the legal framework and key guidance and how this influences safer person centred manual handling
- To demonstrate safer principles of handling whilst completing practical aspects of your role
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand roles and responsibilities for health, safety and welfare in the workplace
- Know how risk assessments contribute to health and safety
- Understand how to identify and control the risks from common workplace hazards
- Know the procedures for responding to accidents and incidents in the workplace
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Managing Risk
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand the moral and legal obligation to investigate accidents
- Understand RIDDOR requirements
- Understand and be able to apply accident and incident investigation procedures
- Understand the importance of reviewing performance and learning lessons
- Understand the benefits of implementing control measures to prevent accidents
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Identify related health and safety legislation
- List common causes of accidents
- Know the meaning of ‘risk’ when it comes to health and safety
- List the steps to a risk assessment
- Explain how to support the risk assessment process
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- To know why it is important to manage safely
- Explain the law systems of the UK
- Identify what the law requires you to do
- Identify common hazards
- Explain ‘risk’
- Know how to complete a risk assessment
- Explain how risk can be reduced
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- To know why it is important to manage safely
- Understand how the law applies
- Be aware of legal requirements
- Be able to implement a health and safety management system
- Understand why accidents and incidents should be investigated
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Personal Safety
Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand workplace violence and aggression
- Know the laws that apply to both employers and employees regarding the subject
- Consider how to resolve confrontational situations using effective communication
- Understand factors regarding workplace safety
- Understand the importance of personal safety
- Understand reducing restrictive interventions by using a range of physical techniques to break away from aggressive situations
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand workplace violence and aggression
- Know the laws that apply to both employers and employees regarding the subject
- Consider how to resolve confrontational situations using effective communication
- Understand factors regarding workplace safety
- Understand the importance of personal safety
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Detail the relevant Legislation
- Explain the Risk Assessment process involved in selecting PPE
- Explain when and where the use of PPE is required
- Explain the different types of PPE
- Know employee responsibilities with PPE
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand workplace violence and aggression
- Know the laws that apply to both employers and employees regarding the subject
- Consider how to resolve confrontational situations using effective communication
- Understand factors regarding workplace safety
- Understand the importance of personal safety
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Specific Hazards
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- To understand what an abrasive wheel is and typical causes of accidents
- Be able to explain common hazards and control measures
- To know main, relevant legislation
- Understand how to use an abrasive wheel safely and demonstrate how to fit one
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Be able to explain what asbestos is and its uses
- Know how to avoid risks from ACMs
- Understand what processes release fibres and how the law has been applied to the risk from ACMs
- Explain why ACMs are harmful and what diseases it can cause
- Understand what to do if you have unintentionally come into contact with ACMs
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Explain the main requirements of current DSE legislation
- Identify hazards from working with DSE
- Conduct a DSE risk assessment
- Identify and initiate the implementation of control measures
- Record and review the risk assessment process
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Define ‘substance hazardous to health’
- Identify the main legislation relevant to COSHH
- Identify common hazardous substances
- Describe ways that hazardous substances enter the body
- List safe practices for handling hazardous substances
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- To provide delegates with an overview and awareness of the issues surrounding Legionella control, current legislation and good practice procedures
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Explain the term ‘sharps’
- List the legislation associated with sharps awareness
- List the infections associated with sharps
- Explain the importance of risk assessments in sharps awareness
- Describe how to treat a sharps injury
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- To understand the Working at Height Regulations 2005
- Describe your responsibilities under the Working at Height Regulations 2005
- Know the risks of working at height
- Understand how to work safely on ladders and step ladders
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.
HABC
Duration: 7 hours
Capacity: Up to 12 delegates
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Explain the need for infection prevention
- Outline and describe a range of microorganisms capable of causing infections
- Define infection and describe the ‘chain of infection’
- Explain and practise a range of infection prevention procedures, including handwashing and decontamination
- State sources of useful additional information.
This course is delivered via Classroom training. Please contact us to schedule training.
IOSH
Duration: 3 days
Capacity: Up to 12 delegates
Learning Objectives:
- To give managers and supervisors an understanding of everyone's safety and health responsibilities in the workplace
- To enable managers and supervisors to recognise how they can influence, control and monitor risk to improve safety and health issues in the workplace
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 8 hours
Capacity: Up to 12 delegates
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Introducing working safely
- Defining hazards and risk
- Identifying common hazards
- Improving safety performance
This course is delivered via Classroom training. Please contact us to schedule training.
Duration: 2 days
Capacity: Up to 12 delegates
Learning Objectives:
- Key reasons for supervising safety and health
- Supervisor’s health and safety responsibilities and influence on culture
- Common workplace hazards, unsafe acts and unsafe conditions and their controls
- Risk assessment in the workplace
- Key benefits of management systems
- Incident reporting and investigation
- The importance of communication and the different methods used
This course is delivered via Classroom training. Please contact us to schedule training.