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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Service Courses

Learn to master the basics of hospitality.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Menu Knowledge

eLearning

Seat time: 60 minutes

Course overview: What is a medallion?… where is the shank on a lamb?… which is a rump steak?…. what is a blue steak?… what does ‘sustainable sources’ mean?… is that a langoustine or a prawn?… what is hosmaki?… passion fruit or kiwi?…. what is the difference between a pannacotta and a creme brulee?… what is the difference in cheeses?…So many questions, so much jargon! Through a series of activities this module will really make you concentrate and develop your knowledge of food to ensure you are confident when asking customer questions, confident to ask your manager if there is something you don’t know on the menu and really add to your professionalism.

Audience: Operational front of house staff in hotels, restaurants and bars.

This course is CPD Certified and endorsed by the Institute of Hospitality

Learning Objectives

State why it is important to have a knowledge of food

Define frequently used culinary terms

Identify key ingredients of popular dishes