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Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

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Helpful courses for those working in kitchens and food service or bars and drinks service.

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Service Courses

Learn to master the basics of hospitality.

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Housekeeping Courses

eLearning courses for housekeeping staff.

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Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

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Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

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Making Beds

The Making Beds eLearning course is designed to teach operational housekeeping staff in hotels and guesthouses how to make beds professionally. The course highlights the importance of making a good impression on guests by ensuring the bed is made to a high standard, contributing to a comfortable night's sleep. The course takes 1 hour to complete and can be used for new staff to support internal job training, to set a benchmark of housekeeping standards for the whole team, or for individuals wishing to gain knowledge of the housekeeping role to apply for a job. The course is CPD Certified and endorsed by the Institute of Hospitality.

Learning Objectives

  • Identify different bedding and quality checks
  • Use professional techniques to make beds
  • Identify hygiene and presentation standards

Housekeeping Courses