Housekeeping
The Housekeeping course is a 1-hour eLearning module that provides an overview of the Housekeeping role in a hotel or guesthouse. It aims to help operational housekeeping staff gain a better understanding of their responsibilities and the importance of their role in ensuring that guests have a comfortable and enjoyable stay. The course is suitable for new staff who need on-the-job training, as well as for experienced staff who want to refresh their knowledge or set a benchmark for housekeeping standards in their workplace. The course is CPD Certified and endorsed by the Institute of Hospitality.
Learning Objectives
- Identify different types of hotels and gradings
- State the structure of a Housekeeping department
- State the key responsibilities of a room attendant
Housekeeping Courses
Learning Objectives:
- Describe professional standards of key cleaning techniques and why they are used
- Apply the techniques to a range of fixtures and fittings
- Identify safety and hygiene standards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify the equipment required to clean bathrooms
- Describe the techniques for cleaning fixtures and fittings in a bathroom
- Identify safety and hygiene standards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify different types of hotels and gradings
- State the structure of a Housekeeping department
- State the key responsibilities of a room attendant
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify different bedding and quality checks
- Use professional techniques to make beds
- Identify hygiene and presentation standards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify final presentation checks in guest bedrooms and bathrooms
- Identify the procedure for evening turndown
- State the presentation standards in occupied rooms and public areas
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.