Slide 1
Hospitality Courses

Our suite of eLearning courses designed for hotel and restaurant staff.

Slide 1

Helpful courses for those working in kitchens and food service or bars and drinks service.

Slide 1
Service Courses

Learn to master the basics of hospitality.

Slide 1
Housekeeping Courses

eLearning courses for housekeeping staff.

Slide 1
Customer Service Courses

Training for wait staff, receptionists, and anyone else with a customer service role.

Slide 1
Health and Safety Courses

Keeping customers safe is vital. Explore our courses created for hospitality staff.

previous arrow
next arrow

General Preparation

The General Preparation eLearning course is designed for operational front-of-house staff in hotels and restaurants who want to improve their knowledge and skills in key aspects of food service. The course takes 45 minutes to complete and covers the general tasks that need to be prepared before customers arrive, such as filling cruets, preparing accompaniments, and setting up service stations. The course aims to introduce learners to key procedures and best practice standards, as well as to teach them industry-specific jargon. This module can be used as part of a larger training programme or as a standalone module for individuals looking to gain knowledge of food service to apply for a job. The course is CPD Certified and endorsed by the Institute of Hospitality.

Learning Objectives

  • State the meaning of some jargon words used in restaurants
  • Identify key standards of misplaced tasks
  • Identify hygiene and presentation standards

Service Courses