Cleaning
The Cleaning course is an eLearning program designed for operational housekeeping staff in hotels and guesthouses. The course focuses on the importance of maintaining high levels of cleanliness to ensure guest satisfaction and confidence in the quality of the accommodations. The course covers various aspects of cleaning, including carpet cleaning, reception desk maintenance, lift controls, and corridor vacuuming. It is intended to be used for new staff to support internal on-the-job training, to set a benchmark of housekeeping standards for the whole team, to support the development of knowledge behind the practice, as part of your training schemes or by people wishing to gain knowledge of the housekeeping role to apply for a job. The course takes 1 hour to complete and is CPD Certified and endorsed by the Institute of Hospitality.
Learning Objectives
- Describe professional standards of key cleaning techniques and why they are used
- Apply the techniques to a range of fixtures and fittings
- Identify safety and hygiene standards
Housekeeping Courses
Learning Objectives:
- Describe professional standards of key cleaning techniques and why they are used
- Apply the techniques to a range of fixtures and fittings
- Identify safety and hygiene standards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify the equipment required to clean bathrooms
- Describe the techniques for cleaning fixtures and fittings in a bathroom
- Identify safety and hygiene standards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify different types of hotels and gradings
- State the structure of a Housekeeping department
- State the key responsibilities of a room attendant
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify different bedding and quality checks
- Use professional techniques to make beds
- Identify hygiene and presentation standards
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.
Learning Objectives:
- Identify final presentation checks in guest bedrooms and bathrooms
- Identify the procedure for evening turndown
- State the presentation standards in occupied rooms and public areas
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.