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Health and Social Care Courses

We have built an expertise in Health and Social Care over more than two decades, training thousands of learners in the sector every year.

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Level 2 Award in Supervision and Appraisal Skills

The Supervision & Appraisal Skills Level 2 course aims to equip participants with the understanding, knowledge, and skills necessary to carry out supervision and appraisal activities effectively. The course is designed for individuals who are responsible for supervising and appraising the performance and development of staff in a healthcare or social care setting.

The course has a duration of 3 hours, allowing participants to gain a foundational understanding of supervision and appraisal skills within a focused timeframe. The training is typically conducted in person, providing opportunities for interactive discussions, case studies, and practical exercises to deepen understanding and promote skill development.

Upon successful completion of the course, participants will receive a certificate that is valid for three years. This certification serves as evidence of their competence in carrying out effective supervision and appraisal activities and their commitment to supporting staff development and performance improvement.

Learning Objectives

  • Define supervision and why it is required
  • Understand roles and responsibilities
  • Understand the processes involved in supervision
  • Know what appraisal is and how it differs from supervision
  • Explain and implement active listening and positive communication
  • Understand duty of care
  • Manage performance through supervision and appraisal
  • Understand personal and professional development
  • Explain the need to record supervision and appraisal activities

Special Focus Training

First Response Training provides a range of additional Level 2 Awards for health and social care staff required to carry out more specialist tasks in their day to day roles.