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Business Skills Courses

We offer a range of eLearning courses to help you succeed in the workplace.

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Communication Courses

Master one of the most important skills in business.

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Active Listening

Active listening is a critical communication skill that enables you to understand and respond to the needs of your colleagues, clients, and customers effectively. This course will help you understand the importance of active listening and provide you with practical strategies and techniques to become an active listener in the workplace.

Throughout the course, you will learn about the different types of listening, including active listening, passive listening, and reflective listening. You will also learn how to identify barriers to effective listening and develop techniques to overcome them.

By becoming a better listener in the workplace, you won’t need to waste time on follow-up communication as you will have all the information you need from the start. On completion of this 1-2 hour eLearning course, you will be able to define active listening and its main elements, understand the importance of body language and eye contact and be able to solve common problems associated with listening skills.

Learning Objectives

  • Increase your productivity
  • Resolve conflict at work and home
  • Become a better problem solver

Communication Courses