Savernake Hospital needs to improve staff training, says CQC
13:31 - 27/01/2011
Savernake Hospital needs to improve s...
The Care Quality Commission (CQC) has published a report outlining key improvements which must be made at Savernake Hospital.
The regulator has told Wiltshire Primary Care Trust that staff training and records management must be improved at the community hospital to ensure it meets essential standards of quality and safety.
In November 2010, the CQC inspection team visited Savernake Hospital and spoke to patients and staff on the Ailesbury Unit. They reviewed information on all 16 of the essential standards of quality and safety and identified two main areas for improvement.
The report states that a number of staff had not been trained in key areas such as consent, safeguarding and restraint and infection control. In addition to this, there were no records to indicate that all staff had received proper induction training. Inspectors also found that records relating to patient care, staff employment checks and equipment maintenance were often incomplete or out-of-date.
Providers of health care services are legally obliged to ensure they are meeting the CQC’s essential standards of quality and safety. Wiltshire NHS have now been granted 28 days to produce plans for improvement. They will need to demonstrate to the regulator that they are able to achieve compliance.
Ian Biggs, Regional Director of CQC in the South West, did highlight the positive elements of the report: “Patients we spoke to on the ward were full of praise for Savernake Hospital and its staff, and their views are reflected in our report.”
However, he said that there were important concerns and that the CQC would continue to monitor the hospital. He explained: “[...] the records suggest that not all staff, including bank and agency nurses brought in on a temporary basis, had received the necessary training. The standard of record keeping generally on the ward was also poor. Both of these issues are important because they have a direct bearing on people’s safety and wellbeing.
“[...] We will follow up this report later in the year to ensure that the improvements we've outlined here are properly implemented.”
First Response Training have a wide range of courses for the health and social care sector which have been mapped to meet the requirements of the CQC and the Skills for Care Common Induction Standards. These include courses such as The Principles of Good Record-Keeping, Supervision Skills and Assessment and Support Planning.
Perry Leeks, Managing Director at First Response, says: “Proper staff training is vital for healthcare providers, as well as for those working in the adult social care sector. Everyone should receive a thorough induction and undergo regular fresher training and further professional development. This is essential for ensuring the safety of patients and service users, as well as being able to offer them high quality care. In addition to this, past studies have shown that regular training is key to recruiting and retaining top quality workers.”
For more information on courses offered by First Response, please call 0800 310 2300.
The regulator has told Wiltshire Primary Care Trust that staff training and records management must be improved at the community hospital to ensure it meets essential standards of quality and safety.
In November 2010, the CQC inspection team visited Savernake Hospital and spoke to patients and staff on the Ailesbury Unit. They reviewed information on all 16 of the essential standards of quality and safety and identified two main areas for improvement.
The report states that a number of staff had not been trained in key areas such as consent, safeguarding and restraint and infection control. In addition to this, there were no records to indicate that all staff had received proper induction training. Inspectors also found that records relating to patient care, staff employment checks and equipment maintenance were often incomplete or out-of-date.
Providers of health care services are legally obliged to ensure they are meeting the CQC’s essential standards of quality and safety. Wiltshire NHS have now been granted 28 days to produce plans for improvement. They will need to demonstrate to the regulator that they are able to achieve compliance.
Ian Biggs, Regional Director of CQC in the South West, did highlight the positive elements of the report: “Patients we spoke to on the ward were full of praise for Savernake Hospital and its staff, and their views are reflected in our report.”
However, he said that there were important concerns and that the CQC would continue to monitor the hospital. He explained: “[...] the records suggest that not all staff, including bank and agency nurses brought in on a temporary basis, had received the necessary training. The standard of record keeping generally on the ward was also poor. Both of these issues are important because they have a direct bearing on people’s safety and wellbeing.
“[...] We will follow up this report later in the year to ensure that the improvements we've outlined here are properly implemented.”
First Response Training have a wide range of courses for the health and social care sector which have been mapped to meet the requirements of the CQC and the Skills for Care Common Induction Standards. These include courses such as The Principles of Good Record-Keeping, Supervision Skills and Assessment and Support Planning.
Perry Leeks, Managing Director at First Response, says: “Proper staff training is vital for healthcare providers, as well as for those working in the adult social care sector. Everyone should receive a thorough induction and undergo regular fresher training and further professional development. This is essential for ensuring the safety of patients and service users, as well as being able to offer them high quality care. In addition to this, past studies have shown that regular training is key to recruiting and retaining top quality workers.”
For more information on courses offered by First Response, please call 0800 310 2300.
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