Person-centred care improves lives and saves pounds, says CQC

11:32 - 25/05/2010

Person-centred care improves lives an...

The concept of person-centred planning is not new but recent policy developments in the health and social care sector are stressing, more than ever, the importance of a more person-centred approach within care services.

A report on the state of adult health and social care published earlier this year by the Care Quality Commission (CQC) outlined that the next big challenge for the care sector was to ensure that services were centred around the individual’s needs.

The CQC assert that this approach to care can make a significant difference to a person’s quality of life and can also have economic benefits. They estimate that around £2.7 billion could be saved each year by providing person-centred support for people with long-term conditions. This is because such support often enables people to recover better from illness and can make them less likely to become dependent on longer-term care. It also results in people being able to manage their conditions more effectively themselves and avoid unnecessary hospital visits.

Speaking earlier this year, Jo Williams, interim chair of the CQC, explained that “radical changes” are needed in the way that care services are operated. She suggested: “This means shifting the culture away from a one-size-fits-all approach to care that puts the needs of individuals and carers at the centre of everything. A key part of this will involve helping people maintain their independence and health.”

Indeed, one of the main principles behind person-centred care is that individuals are supported to live as independently as possible. They should also be fully involved in planning their care and given the information they need to make informed choices about their treatment. The key factor is that the person is at the centre of the planning process and that the plan remains ‘live’, meaning that the service provider will continue to listen and the plan will be updated as necessary.

Recent studies indicate that person-centred care can be especially beneficial in the case of individuals who have dementia. Research conducted by the Alzheimer’s Society revealed that a more intensive person-centred approach can reduce the use of dangerous antipsychotic drugs by up to 50%. Such results have led to recommendations that person-centred dementia care should be standard practice.

We can offer a new Person-Centred Care training course which is 6 hours in duration, includes information about the benefits of person-centred care, both for the carer and the service user, explains the Transforming Social Care Agenda, introduces the legislation and standards applicable to person-centred care, and looks at equality and diversity principles.

Charlotte Potter, our new dedicated Head of Quality and Curriculum, says: “The bottom line is that person-centred care, although an important and complex subject, can be taught quickly, is cost effective and will improve the quality of life for service users. Our course is mapped to the Common Induction Standards and includes group activities and discussions. Care services need to be flexible and tailored to the individual, taking into account their personal characteristics, views and unique requirements and I am confident that this specially designed course can help them achieve this.”

For further information please call us today.

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