New Lone Worker training can offer businesses security
15:04 - 25/05/2010
New Lone Worker training can offer bu...
Lone working can cause concern for a number of UK businesses due to fears over safety. Small business in particular can be affected as they are often unable to maintain staffing levels that would prevent the necessity for working alone.
Although fears regarding lone working appear to be on the increase, it has always made headlines. Back in 1986 estate agent Suzy Lamplugh, who was just 25 years old, disappeared after she went to meet a client unaccompanied. Her body was never found but she was presumed murdered and has since been legally declared dead. Her parents, Paul and Diana Lamplugh, founded the Suzy Lamplugh Trust to provide advice on lone working.
More recently, in 2007, the Philiphaugh Trust Estate in Scotland were fined £3,000 for breaching the Health and Safety at Work etc Act 1974 when a gamekeeper had a quad bike accident and subsequently died because no one came to check on him for two days. Similar cases continue to appear in the news and lone working practices are frequently the subject of scrutiny.
The British Crime Survey (BCS), published earlier this year, suggests that there were approximately 305,000 threats of violence and 321,000 physical assaults by members of the public on British workers during the financial year of 2008-2009. These incidents almost always occurred when individuals were working in isolation, and they contribute to the perception of lone working as a dangerous activity and suggest that control measures need to be in place.
When it comes to the safety of lone workers, there are no simple answers or rigid restrictions. The Health and Safety Executive (HSE) advises that the main pieces of legislation that apply are the Health and Safety at Work etc Act 1974 and the Management of Health and Safety at Work Regulations 1999. They stress that any restrictions placed on lone working activities should depend on the outcome of a thorough risk assessment.
The HSE suggests that lone worker training and support is the best way for employers to ensure the safety of their staff. July sees the launch of our new Lone Worker and Personal Safety training course, which is 6 hours in duration and ideal for all industry sectors.
The brand new course can be tailored to suit the policies, procedures and activity of the employer and covers subjects such as legislation, risk assessment, precautions and supervision for lone workers. It also teaches delegates about good communication techniques and customer service and offers practical guidelines on how to act in an emergency situation.
Head of Curriculum and Quality, Charlotte Potter, explains: “There is definitely a requirement for this type of training course. Many lone workers can often be placed in situations where they feel at risk or have to deal with aggressive behaviour or other emergency situations. It is therefore really important that they know the best ways to cope with these situations. We believe that our new Lone Worker and Personal Safety training course will give employees and independent business workers more confidence and help them feel safe.”
For further information, please call us today.
Although fears regarding lone working appear to be on the increase, it has always made headlines. Back in 1986 estate agent Suzy Lamplugh, who was just 25 years old, disappeared after she went to meet a client unaccompanied. Her body was never found but she was presumed murdered and has since been legally declared dead. Her parents, Paul and Diana Lamplugh, founded the Suzy Lamplugh Trust to provide advice on lone working.
More recently, in 2007, the Philiphaugh Trust Estate in Scotland were fined £3,000 for breaching the Health and Safety at Work etc Act 1974 when a gamekeeper had a quad bike accident and subsequently died because no one came to check on him for two days. Similar cases continue to appear in the news and lone working practices are frequently the subject of scrutiny.
The British Crime Survey (BCS), published earlier this year, suggests that there were approximately 305,000 threats of violence and 321,000 physical assaults by members of the public on British workers during the financial year of 2008-2009. These incidents almost always occurred when individuals were working in isolation, and they contribute to the perception of lone working as a dangerous activity and suggest that control measures need to be in place.
When it comes to the safety of lone workers, there are no simple answers or rigid restrictions. The Health and Safety Executive (HSE) advises that the main pieces of legislation that apply are the Health and Safety at Work etc Act 1974 and the Management of Health and Safety at Work Regulations 1999. They stress that any restrictions placed on lone working activities should depend on the outcome of a thorough risk assessment.
The HSE suggests that lone worker training and support is the best way for employers to ensure the safety of their staff. July sees the launch of our new Lone Worker and Personal Safety training course, which is 6 hours in duration and ideal for all industry sectors.
The brand new course can be tailored to suit the policies, procedures and activity of the employer and covers subjects such as legislation, risk assessment, precautions and supervision for lone workers. It also teaches delegates about good communication techniques and customer service and offers practical guidelines on how to act in an emergency situation.
Head of Curriculum and Quality, Charlotte Potter, explains: “There is definitely a requirement for this type of training course. Many lone workers can often be placed in situations where they feel at risk or have to deal with aggressive behaviour or other emergency situations. It is therefore really important that they know the best ways to cope with these situations. We believe that our new Lone Worker and Personal Safety training course will give employees and independent business workers more confidence and help them feel safe.”
For further information, please call us today.
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