Herefordshire care home failing to meet CQC standards
15:02 - 08/09/2011
Herefordshire care home failing to me...
The Care Quality Commission (CQC) has reported that Lammas Lodge care home, based in Herefordshire, is failing to comply with six of the essential standards of quality and safety.
The regulator has now told the owners of Lammas Lodge that they must take immediate action in order to protect the safety and welfare of its residents.
The care service provider, Parkcare Homes Limited, has a legal responsibility to ensure that they are meeting all of the CQC’s essential standards of quality and safety. However, the recent inspection at Lammas Lodge found that services users were not always receiving care that was safe, appropriate and tailored to meet their individual needs.
Inspectors visited Lammas Lodge, which provides care for young adults with learning disabilities and needs associated with autism, in June of this year after the CQC received anonymous reports regarding areas of concern.
Inspectors confirmed these reports, and concluded that there were failings in five main areas. As well as failing to protect the welfare of people using the services, the providers had also failed to ensure that residents were protected from the risk of abuse. Other areas of concern included staffing levels, shortfalls in assessing and monitoring the quality of service provision, including record-keeping, the management of medicines and appropriate training and support for staff members.
Andrea Gordon, Regional Director of CQC in the East and West Midlands, said: “The failings at Lammas Lodge are a real concern and improvements need to be made.
“The people who use this service are young, vulnerable adults with complex needs and it is unacceptable for them to be put at risk by those caring for them.
“The provider needs to ensure that the correct number of staff are available to look after people and that safeguarding issues are always reported to the appropriate agencies.”
The CQC is now working with Herefordshire County Council and Wye Valley NHS Trust to ensure the safety of people using the services at Lammas Lodge. A second inspection will take place in the near future to monitor the home’s progress and ensure that it is following the action plan submitted to the CQC. If improvements are not made, the regulator can instigate prosecution proceedings, closure or restriction of services for the home.
First Response Training offers a wide range of health and social care training courses, which are ideal for residential care settings and include subjects such as Handling and Administration of Medicines, Safeguarding of Vulnerable Adults and the Principles of Good Record-Keeping.
Perry Leeks, Managing Director at First Response, says: “Those providing services for vulnerable people need to ensure that they have properly trained staff in place in order to protect the health, safety and welfare of those people.
"Our health and social care training, from our Common Induction Standards package, to our e-learning and distance learning courses and our direct provision training, are designed to give care managers peace of mind and ensure that they can deliver a high quality care service.”
For more information about the health and social care training courses that First Response offer, please call freephone 0800 310 2300 today.
The regulator has now told the owners of Lammas Lodge that they must take immediate action in order to protect the safety and welfare of its residents.
The care service provider, Parkcare Homes Limited, has a legal responsibility to ensure that they are meeting all of the CQC’s essential standards of quality and safety. However, the recent inspection at Lammas Lodge found that services users were not always receiving care that was safe, appropriate and tailored to meet their individual needs.
Inspectors visited Lammas Lodge, which provides care for young adults with learning disabilities and needs associated with autism, in June of this year after the CQC received anonymous reports regarding areas of concern.
Inspectors confirmed these reports, and concluded that there were failings in five main areas. As well as failing to protect the welfare of people using the services, the providers had also failed to ensure that residents were protected from the risk of abuse. Other areas of concern included staffing levels, shortfalls in assessing and monitoring the quality of service provision, including record-keeping, the management of medicines and appropriate training and support for staff members.
Andrea Gordon, Regional Director of CQC in the East and West Midlands, said: “The failings at Lammas Lodge are a real concern and improvements need to be made.
“The people who use this service are young, vulnerable adults with complex needs and it is unacceptable for them to be put at risk by those caring for them.
“The provider needs to ensure that the correct number of staff are available to look after people and that safeguarding issues are always reported to the appropriate agencies.”
The CQC is now working with Herefordshire County Council and Wye Valley NHS Trust to ensure the safety of people using the services at Lammas Lodge. A second inspection will take place in the near future to monitor the home’s progress and ensure that it is following the action plan submitted to the CQC. If improvements are not made, the regulator can instigate prosecution proceedings, closure or restriction of services for the home.
First Response Training offers a wide range of health and social care training courses, which are ideal for residential care settings and include subjects such as Handling and Administration of Medicines, Safeguarding of Vulnerable Adults and the Principles of Good Record-Keeping.
Perry Leeks, Managing Director at First Response, says: “Those providing services for vulnerable people need to ensure that they have properly trained staff in place in order to protect the health, safety and welfare of those people.
"Our health and social care training, from our Common Induction Standards package, to our e-learning and distance learning courses and our direct provision training, are designed to give care managers peace of mind and ensure that they can deliver a high quality care service.”
For more information about the health and social care training courses that First Response offer, please call freephone 0800 310 2300 today.
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