CQC cancels registration of care home and its managers
16:47 - 21/12/2010
CQC cancels registration of care home...
The Care Quality Commission (CQC) has been backed by the care standards tribunal in its decision to cancel the registration of a residential care home and its managers.
Rosehaven, in Rock Ferry, Wirral, closed in March this year after the CQC cancelled the registration of Stephen and Dian Walker as its registered provider and manager. They took this drastic step following the couple’s failure to address long-term concerns over the standards of care provided by the home.
Mr and Mrs Walker appealed against the action but the tribunal in Liverpool ruled that the CQC were right in their decision. They were informed that concerns about the 13-bed home were first raised back in 2006, after an inspection uncovered a series of breaches of care regulations. There were repeated follow-up inspections, but the Walkers had failed to address many of the concerns and did not sustain the few improvements that were made.
By October 2009, the CQC had identified concerns with a wide range of issues, including:
• enabling service users to make decisions about their care,
• recording, safekeeping and safe administration of medicines,
• safeguarding service users from harm or abuse,
• maintaining care plans,
• the adequacy of facilities and services,
• staff training,
• recruitment,
• dealing with personal finances of service users,
• fitness of premises,
• maintaining quality of service improvement plan
• financial viability.
The tribunal noted that, fortunately, no serious accidents had occurred as a result of the breaches, but they judged that the Walkers had failed to prove over the years that they could deliver an adequate service which met required standards.
Sue McMillan, North West regional director of CQC, explained: “Since 2007 the home showed a lack of proper maintenance and no programme for maintenance. [...] Despite repeated claims that they were planning to address these issues, they failed to do this and in the end we had no alternative but to cancel their registrations – a decision which has now been upheld by the tribunal.”
Perry Leeks, Managing Director at First Response Training, says: “The first step to providing a satisfactory service which meets all required standards is to ensure that your staff are appropriately trained for the tasks that they are expected to undertake and that staff training records are maintained and updated as necessary. Good staff training can have a positive impact on all other factors, such as a service’s ability to recruit and retain workers and to provide adequate facilities and services.
“First Response offers a wide range of courses aimed at the health and social care sector, including Handling and Administration of Medicines, Safeguarding of Vulnerable Adults and Deprivation of Liberty. Call our team on 0800 310 2300 to discuss the training options available to you.”
Rosehaven, in Rock Ferry, Wirral, closed in March this year after the CQC cancelled the registration of Stephen and Dian Walker as its registered provider and manager. They took this drastic step following the couple’s failure to address long-term concerns over the standards of care provided by the home.
Mr and Mrs Walker appealed against the action but the tribunal in Liverpool ruled that the CQC were right in their decision. They were informed that concerns about the 13-bed home were first raised back in 2006, after an inspection uncovered a series of breaches of care regulations. There were repeated follow-up inspections, but the Walkers had failed to address many of the concerns and did not sustain the few improvements that were made.
By October 2009, the CQC had identified concerns with a wide range of issues, including:
• enabling service users to make decisions about their care,
• recording, safekeeping and safe administration of medicines,
• safeguarding service users from harm or abuse,
• maintaining care plans,
• the adequacy of facilities and services,
• staff training,
• recruitment,
• dealing with personal finances of service users,
• fitness of premises,
• maintaining quality of service improvement plan
• financial viability.
The tribunal noted that, fortunately, no serious accidents had occurred as a result of the breaches, but they judged that the Walkers had failed to prove over the years that they could deliver an adequate service which met required standards.
Sue McMillan, North West regional director of CQC, explained: “Since 2007 the home showed a lack of proper maintenance and no programme for maintenance. [...] Despite repeated claims that they were planning to address these issues, they failed to do this and in the end we had no alternative but to cancel their registrations – a decision which has now been upheld by the tribunal.”
Perry Leeks, Managing Director at First Response Training, says: “The first step to providing a satisfactory service which meets all required standards is to ensure that your staff are appropriately trained for the tasks that they are expected to undertake and that staff training records are maintained and updated as necessary. Good staff training can have a positive impact on all other factors, such as a service’s ability to recruit and retain workers and to provide adequate facilities and services.
“First Response offers a wide range of courses aimed at the health and social care sector, including Handling and Administration of Medicines, Safeguarding of Vulnerable Adults and Deprivation of Liberty. Call our team on 0800 310 2300 to discuss the training options available to you.”
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