Testimonials

We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham

Health and Social Care

Introduction to training for the health and social care workforce…

Health and Social
Successful candidates will be issued with a certificate of competence, valid for 3 years.

First Response Training offers a wide range of courses on a local and national level to guide workers in the health and social care sector along the training pathway, from induction right through to higher level and special focus training.

We currently have thousands of clients from within the health and social care sector, covering a wide range of different agencies and specialisms, and deliver over 4,000 care training courses each year. We work with many local authorities throughout the UK as well as providing training to residential care homes, nursing homes, domiciliary care providers, care recruitment agencies, day care centres and community centres.

All of our care sector courses are mapped to the relevant standards, such as the Care Certificate or the National Occupational Standards for Health and Social Care and the Qualification Credit Framework (QCF) for more experienced workers. Training will help providers meet the fundamental standards set by the Care Quality Commission (CQC). The updated Code of Conduct developed by Skills for Care and Skills for Health is also embedded within courses where appropriate and they are carefully developed to promote service user choice, dignity and safety.

Care Certificate

Our flexible and cost-effective Care Certificate programme meets the outcomes of the Skills for Care and Skills for Health, which all workers are required to complete within their first 12 weeks at a new work setting.

Care Certificate

Our flexible and cost-effective Care Certificate programme meets the outcomes of the Skills for Care and Skills for Health, which all workers are required to complete within their first 12 weeks at a new work setting.

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Level 1 Core Awards

Our range of Level 1 Core Awards have been specially developed to help organisations meet the National Minimum Training Standards for healthcare support workers and adult social care workers in England, as developed by Skills for Care and Skills for Health.

Level 1 Core Awards

Our range of Level 1 Core Awards have been specially developed to help organisations meet the National Minimum Training Standards for healthcare support workers and adult social care workers in England, as developed by Skills for Care and Skills for Health.

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Level 2 Core Awards

Our range of Level 2 Core Awards represent a progression from the Level 1 Core titles to offer healthcare support workers and adult social care workers more detailed training and information in each key subject area. They are mapped to the relevant units from the Qualification and Credit Framework (QCF) and contribute towards the Level 2 Diploma in Health and Social Care.

Level 2 Core Awards

Our range of Level 2 Core Awards represent a progression from the Level 1 Core titles to offer healthcare support workers and adult social care workers more detailed training and information in each key subject area. They are mapped to the relevant units from the Qualification and Credit Framework (QCF) and contribute towards the Level 2 Diploma in Health and Social Care.

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Special Focus

These courses support health and social care workers delivering specialised support and care in a range of settings and specialisms. They are mapped against the appropriate QCF units and can contribute to a Level 2 Diploma in Health and Social Care.

Special Focus

These courses support health and social care workers delivering specialised support and care in a range of settings and specialisms. They are mapped against the appropriate QCF units and can contribute to a Level 2 Diploma in Health and Social Care.

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Clinical Skills

These courses support health and social care workers to understand and prepare to take part in clinical activities.

Clinical Skills

These courses support health and social care workers to understand and prepare to take part in clinical activities.

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First Aid

These courses deliver the first aid skills and knowledge needed by those working in the health and social care field.

First Aid

These courses deliver the first aid skills and knowledge needed by those working in the health and social care field.

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Health and Safety

These courses deliver the health and safety skills and knowledge needed by those working in the health and social care field.

Health and Safety

These courses deliver the health and safety skills and knowledge needed by those working in the health and social care field.

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Fire Safety

These courses deliver the fire safety skills and knowledge needed by those working in the health and social care field.

Fire Safety

These courses deliver the fire safety skills and knowledge needed by those working in the health and social care field.

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Testimonials

It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham