Managing Challenging Behaviour
Managing Challenging Behaviour
Duration:
3 hours
Course at Your Premises
This course has been designed to equip staff with the skills needed to diffuse difficult and potentially violent situations. The content includes discussion of attitudes, signs of challenging behaviour, group input and scenarios. The course meets and exceeds Skills for Care Common Induction Standards and is suitable for those working towards NVQ level 2.
- Causes and forms of challenging behaviour
- Risk management
- Communication skills
- Danger signs
- Diffusing skills
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