Purchase your training online

Visit our online shop to browse classroom courses, webinar training, distance learning and eLearning


Classroom training

A portfolio of over 200 courses delivered at your own setting by our team of 100+ trainers strategically positioned across the country.


Webinar training

Webinar training is an online training method which is live and led by an experienced trainer to offer remote access to learning.

Distance learning

Distance learning

Our distance learning books are all accredited and mapped to our Level 2 courses. All the credibility of our face-to-face courses, but with unbeatable flexibility. Plus, we mark and certificate it for you.



Accredited e-Learning designed by curriculum experts and mapped to national standards, all on our sleek, user-friendly LMS. Best of all, it's great value for money.

previous arrow
next arrow

Managing Behaviour that Challenges

Distance Learning

This distance learning manual provides essential information about managing challenging behaviours in a care setting. This manual has links to some of the knowledge required for the Care Certificate, Standard 9.

Learning Objectives

Define challenging behaviour, its causes and forms

Discuss and practice the communication skills required to diffuse challenging behaviour

Recognise when we might be at risk if situations escalate

Describe how to avoid danger and recognise your limits of practice

Related Courses