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Health and Social Care Courses

We have built an expertise in Health and Social Care over more than two decades, training thousands of learners in the sector every year.

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The Care Certificate

Vital training for new Health and Social Care staff.

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Mandatory Training

View our full suite of mandatory training courses for Health and Social Care staff.

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Special Focus

For Health and Social Care staff required to carry out more specialist tasks in their day to day roles.

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Mental Health

Mental health training courses designed by our highly qualified and experienced curriculum team.

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Clinical Skills

Training available for Health and Social Care staff in epilepsy, diabetes, inhalers, PEG feeding and more.

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Health and Safety in Care

We can provide specialist health and safety training for care workers.

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Disability, Equality and Inclusion Level 2

The Disability, Equality, and Inclusion Level 2 webinar is specifically designed for healthcare support workers and adult social care workers to enhance their knowledge and understanding of disability and impairment, as well as the social model of disability. The aim of this webinar is to empower participants with the necessary insights and competencies to provide inclusive and equitable care to individuals with disabilities.

The webinar, which typically lasts for 3 hours, is structured to provide a comprehensive overview of disability-related topics. It is facilitated by a knowledgeable trainer who utilizes various instructional methods to engage participants and promote a deeper understanding of the subject matter.

Successful completion of the webinar will result in participants receiving a certificate valid for three years. This certificate recognizes their achievement in developing knowledge and understanding of disability, impairment, and the social model of disability.

 

Learning Objectives

  • Understand what disability is and who disabled people are
  • Understand discrimination and the law
  • Be able to explain different types of discrimination
  • Understand the use of language regarding disability
  • Understand how we can discriminate against disabled people
  • Be able to explain a different approach to disability
  • Understand the medical model of disability
  • Understand the social model of disability

Special Focus Courses

Learning Objectives:

  • Welcomes and ground rules
  • Experts answer pre-agreed questions
  • Discussion
  • Reasonable adjustments
  • Myth busting quiz
  • Evaluation

Webinar training

Learning Objectives:

  • Understand why autism is described as an invisible condition
  • Reflect on your own values and beliefs
  • Recognise potential differences, strengths and challenges for autistic people
  • Identify potential triggers for anxiety
  • Identify reasonable adjustments and ways to adapt your practice
  • Be familiar with legislation and resources for inclusive enabling services
  • Acknowledge and understand unconscious biases to avoid diagnostic overshadowing
  • Acknowledge and understand the learnings from the Learning from Lives and Deaths reviews (LeDeR) including co-morbidities
  • Stop the overmedication of people with a learning disability (STOMP and STAMP campaigns)
  • Understand what reasonable adjustments are and how to make them – review The Equality Act 2010
  • Understand when to use The Mental Capacity Act 2005
  • Understand when to use and how to apply do not attempt cardiovascular resuscitation (DNACPR)
  • Improve communication with a person with a learning disability (and their family)
  • Recognise the important role hospital passports and annual health checks play in the care and support of people with a learning disability

Classroom training

Learning Objectives:

  • What is Clozapine?
  • Side effects
  • Risks
  • Guidelines and guidance
  • Person-centred support

Classroom or webinar training

Learning Objectives:

  • Understand the basic anatomy and functions of the brain
  • Understand the main types and causes of ABI
  • Identify the main symptoms, treatment and rehabilitation
  • Understand key aspects of supporting individuals with ABI

Classroom or webinar training

Learning Objectives:

  • Describe what constitutes professional and unprofessional practice
  • Explain the boundaries between personal and professional relationships
  • Uphold appropriate limits of confidentiality and self-disclosure

Classroom or webinar training

Learning Objectives:

  • Be aware of guidance relating to the promotion of good continence
  • Have a background understanding of continence/incontinence
  • Understand types of continence problems
  • Identify reversible causes of urinary incontinence including treatments and management of continence problems
  • Consider promotion and management of good continence including toileting, independence and good hygiene
  • Understand person-centred awareness, including dignity
  • Be able to communicate effectively

Classroom or webinar training

Learning Objectives:

  • Understand what dementia is
  • Know the most common types of dementia and their causes
  • Identify some common symptoms of the condition
  • Understand key features of the theoretical models of dementia
  • Consider factors relating to an individual’s experience of dementia

Classroom or webinar training
eLearning
Distance Learning

Learning Objectives:

  • Know the definition of dysphagia
  • Understand the normal and abnormal swallowing reflex
  • List the causes of dysphagia
  • Recognise the signs, symptoms and complications
  • Understand how dysphagia is diagnosed
  • Discuss the management of a person with dysphagia
  • Understand the importance of multi-disciplinary approach to risk assessments and management of dysphagia

Classroom or webinar training
eLearning

Learning Objectives:

  • Explain what is meant by ‘palliative’ and ‘end of life’
  • Understand effective communication in end of life care
  • Identify pain and symptom management
  • Explain ethical and legal issues around end of life care
  • Be able to explain symptoms of the last few hours and the effect on staff

Classroom or webinar training

Learning Objectives:

  • Explain what HIV is and its impacts
  • Identify how sexual health and sexuality relate to HIV
  • Explain and describe current facts and figures relating to HIV
  • Explain the transmission and progression of HIV
  • Identify and dispel myths surrounding the condition
  • Identify and follow practices for preventing and reducing HIV infection risk
  • Explain and describe current treatments and how they work
  • Identify potential care and support needs
  • Identify attitudes towards HIV / AIDs and their impacts

Classroom or webinar training

Learning Objectives:

  • Understand what Positive Behaviour Support (PBS) is
  • Understand the primary importance of quality of life within PBS
  • Relate active support to the increase in quality of life and reduction in behaviours of concern
  • Understand behaviour has a meaning for an individual
  • Relate Positive Behaviour Support to our daily work

Classroom or webinar training

Learning Objectives:

  • To explain Autistic Spectrum Disorder
  • To explain how Autistic Spectrum Disorder affects the way a person communicates and relates to people around them
  • To explain the behaviours exhibited by some people with Autistic Spectrum Disorder
  • To explain methods of supporting a person with Autistic Spectrum Disorder

Classroom training

Learning Objectives:

  • Explain what is meant by the term learning disability
  • Identify different types and levels of learning disabilities
  • Explain different communication strategies used by people with learning disabilities
  • Identify how work practices need to be adjusted in order to meet the needs of people with learning disabilities
  • Explain how to support individuals with learning disabilities with health and wellbeing
  • Understand risk and safeguarding for individuals with learning disabilities
  • Know the importance of CPD

Classroom or webinar training

Learning Objectives:

  • Explain what is meant by the term learning disability
  • Identify different types and levels of learning disabilities
  • Explain different communication strategies used by people with learning disabilities
  • Identify how work practices need to be adjusted in order to meet the needs of people with learning disabilities
  • Explain how to support individuals with learning disabilities with health and wellbeing
  • Understand risk and safeguarding for individuals with learning disabilities
  • Know the importance of CPD

Classroom or webinar training

Learning Objectives:

  • Explain why oral hygiene is important
  • Describe common diseases and the symptoms
  • Explain what a good oral hygiene routine consists of
  • Understand the basic anatomy of the mouth
  • Understand how to assist individuals with basic oral hygiene

Classroom or webinar training

Learning Objectives:

  • Explain the role of oxygen
  • Describe the respiratory system
  • Understand normal and abnormal breathing
  • Understand the role of pulse oximetry
  • Identify and manage those who require supplementary oxygen
  • Explain how to administer oxygen via a variety of delivery methods
  • Explain the safe storage, use and practices in oxygen administration

Classroom training

Learning Objectives:

  • Explain what Parkinson’s is
  • Know who Parkinson’s can affect
  • Identify key features and symptoms of the disease
  • Describe factors relating to an individual’s experience of Parkinson’s
  • Consider factors relating to encouraging person-centred care planning

Classroom or webinar training

Learning Objectives:

  • Explain the need for support staff to have their own high standards of personal care
  • Describe ‘Care Plans’ – what they do and include
  • Understand toileting, continence and its control
  • Describe the processes involved in intimate care
  • Explain the need for the individual to be involved in their personal hygiene procedures
  • Consider pressure care management
  • Understand the need for good nutrition and hydration

Classroom or webinar training

Learning Objectives:

  • List the causes of pressure areas
  • Describe the process of skin assessment
  • List the classifications of skin ulcers
  • Explain the treatment and prevention of pressure areas
  • Person centred care

Classroom or webinar training

Learning Objectives:

  • Describe what constitutes professional and unprofessional practice
  • Explain the boundaries between personal and professional relationships
  • Uphold appropriate limits of confidentiality and self-disclosure

Classroom or webinar training

Learning Objectives:

  • Understand the definition of dignity
  • Be able to explain what the eight key components of dignity in care are
  • Have knowledge of how the eight components come together to promote and maintain dignity in care
  • Understand how to practically apply the eight key components of dignity of care

Classroom or webinar training
Distance learning

Learning Objectives:

  • Understand the legislation, policy and procedures relevant to the administration and safe handling of medicines
  • Describe common medications and their use
  • Understand the procedures and techniques for the safe administration of medication
  • Explain the medication classifications and types and routes of administration
  • Describe common side-effects and adverse reactions
  • Understanding receiving storage and disposal

Half day: Classroom or webinar training
Full day: Classroom or webinar training
eLearning
Distance Learning

Learning Objectives:

  • Identify legislation and guidance relevant to safeguarding
  • List types of abuse and consider examples of each type
  • Identify signs, symptoms and risk factors of abuse
  • Explain employer and employee responsibilities

Classroom or webinar training
eLearning
Distance Learning

Learning Objectives:

  • Understand and clarify the signs and symptoms of a stroke
  • Understand the effect of a stroke, both physically and on the nervous system
  • Know what to do when you suspect someone has had a stroke
  • Appreciate the aspects of an individual’s life that can be affected by a stroke

Classroom or webinar training

Learning Objectives:

  • To understand supervision and why it is required
  • To understand what an appraisal is and how it differs from supervision
  • To understand the importance of effective communication
  • To understand the duty of care
  • To understand performance and professional development through supervision and appraisal
  • To understand how to record supervision and appraisal

Classroom or webinar training

Learning Objectives:

  • Explain the aims of the Mental Capacity Act (MCA)
  • Outline the 5 principles of the MCA
  • Describe who might be affected by the Act
  • Explain how and when to assess someone’s mental capacity
  • Explain how to work out what is in a person’s best interests
  • Describe how to recognise restraint and deprivation of liberty
  • Outline the protections given by the deprivation of liberty safeguards (DoLS)

Classroom or webinar training
eLearning
Distance learning

Learning Objectives:

  • Describe how to use the MCA in practice, including any exclusions
  • Confidently complete a mental capacity assessment including using effective communication
  • Explain how to work with the best interests principle and apply the statutory best interests check list
  • Describe the Best Interests Meetings - the role of the decision maker and others
  • Explain the need to adhere to local policy and guidance and the MCA Code of Practice
  • Describe your role and responsibilities in relation to the provisions in the act, in particular working with an IMCA and the person who has made an advanced decision

Classroom or webinar training

Learning Objectives:

  • Define behaviour that challenges and understand why individuals exhibit behaviour that challenges
  • Understand the different stages of behaviour, how behaviour is assessed and identify behaviours that we find challenging and how to manage them
  • Explain the role of medication in managing behaviour that challenges
  • Understand the role communication plays in managing behaviour that challenges
  • Consider the functions of behaviour and strategies to manage behaviour
  • Understand reducing restrictive interventions

Classroom or webinar training
Distance learning

Learning Objectives:

  • Consider what dementia is
  • Understand what behaviours that challenge are and why individuals exhibit them
  • Discuss needs and the effect of those needs not being met
  • Identify the behaviours that we find challenging and how to support these, adopting a having a person-centred approach
  • Understand the role communication plays in managing behaviour that challenges and how good support is dependent on recognising individuality
  • Consider proactive and reactive strategies and restrictive practice

Classroom or webinar training

Learning Objectives:

  • Define behaviour that challenges and understand why individuals exhibit behaviour that challenges
  • Understand the different stages of behaviour, how behaviour is assessed and identify behaviours that we find challenging and how to manage them
  • Explain the role of medication in managing behaviour that challenges
  • Understand the role communication plays in managing behaviour that challenges
  • Consider the functions of behaviour and strategies to manage it
  • Understand reducing restrictive interventions by using a range of physical techniques to break away from aggressive situations

Classroom training

Learning Objectives:
  • Recognise different types of domestic abuse
  • Understand the impact of domestic abuse on victims and children
  • Recognise the risk factors for domestic abuse
  • Know how to deal with a domestic Abuse Disclosure
  • Describe the legislation and legal processes relating to domestic abuse

Classroom or webinar training

Learning Objectives:

  • Understand the legislation involved with supporting people with dementia, including advocacy
  • Identify the different types of dementia and some of the signs and symptoms, risk factors and areas of the brain affected
  • Understand the physiology of the brain and memory, models of the condition, identity and needs
  • Consider ways of supporting those living with dementia to live fulfilling lives, incl. equality, diversity and inclusion in a person-centred way and how individuals living with dementia may communicate through behaviour

Classroom or webinar training

Learning Objectives:

  • To identify poor practice in handling medication and how to manage this
  • To understand how to complete audit trails in line with regulations
  • Explain how to carry out competency assessments on staff administering medication
  • To know the importance of safe management of medicines in the workplace (including storage, administering and recording)

Classroom or webinar training

Learning Objectives:

  • Understand what Positive Behaviour Support is
  • Understand the primary importance of Quality of Life within PBS
  • Relate Active Support to the increase in Quality of Life and reduction in behaviours of concern
  • Understand behaviour has a meaning for an individual
  • Relate Positive Behaviour Support to our daily work

Classroom training

Learning Objectives:

  • Understand legislation, guidance, policy and procedure relating to safeguarding
  • Identify points regarding making safeguarding personal
  • Be able to identify examples and signs of possible abuse
  • Know how to report and respond to disclosures of abuse
  • Understand how to support adults at risk who make a disclosure
  • Identify the role of other agencies and who to contact
  • Be able to answer some key questions
  • Understand how to manage practice that helps to safeguard individuals from harm or abuse
  • Be able to explain your policy regarding monitoring

Classroom or webinar training

Learning Objectives:

  • Identify legislation and guidance relevant to safeguarding
  • List types of abuse
  • Identify general indicators of abuse
  • Consider risk factors that might make abuse of an adult or child more likely to occur
  • Understand the differences and similarities between adult and child safeguarding
  • Understand the effects of childhood abuse on the adult
  • Understand issues regarding the silence and stigma of abuse

Classroom or webinar training

Learning Objectives:

  • To understand what Autism is
  • To understand how to communicate and socially interact
  • To understand how to communicate and socially interact
  • To understand sensory processing, perception and cognition
  • To understand how to support positive behaviour
  • To understand how to support individuals with autism to live healthy and fulfilled lives

Classroom training