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The level of teaching was outstanding and this really showed in the exam marks. The trainer’s enthusiasm for First Aid really shone through and this in turn motivated the group to learn, practise and ask as many questions as possible. […]. The instructor passed on expertise in such a way that did not alienate anyone even though it was a diverse group of people from all parts of the business. The examiners were wonderful, giving us extra tips and advice once we had passed; this gave everyone confidence in their new skills and will allow us as individuals to handle a first aid situation.
PA to European CIO and Head of UK IT - Birmingham - Computer Holdings
Introduction to training for GPs and general practice staff…
First Response Training has developed special training packages suitable for GPs and GP practice staff, to help practices meet their legal responsibilities and the needs of their patients and local communities.
These packages are based on guidance for general practices developed by the Care Quality Commission (CQC) and Skills for Health, and outline the key training courses that all staff should undertake to ensure they have the required skills and knowledge to support safe practice and patient wellbeing, as well as additional training courses that can further assist staff to carry out their roles safely and in line with national standards and best practice guidelines.
We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.
Care Service Manager - Disability care Service, Birmingham