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It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham   
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Introduction to training for the hospitality sector…

Training packages for the hospitality sectorFirst Response Training has developed special training packages suitable for companies in the hospitality sector and their staff to enable venues to meet their legal responsibilities and the needs of their customers.

These packages are based on national health and safety guidance from organisations such as HSE, as well as regulatory standards for the food service industry, such as Food Standards Agency (FSA) guidelines. Courses ensure that your staff have the required skills and knowledge to support safe, hygienic and lawful practice while keeping customers happy.

Essential Safety Training

  • Level 2 Award in Health & Safety
  • Level 2 Award in Food Safety
  • Level 3 Award in Supervising Food Safety
  • Level 2 Award in Fire Safety Awareness
  • Level 3 Award in Emergency First Aid at Work including Alcohol Awareness
  • LLBP Personal Licence Training
  • SIA Door Supervision

Additional Best Practice Training

  • Level 2 Award in Conflict Management, including Breakaway Techniques
  • Level 2 Award in Handling Hazardous Substances (COSHH Awareness)
  • Level 2 Award in Environmental Awareness
  • Level 2 Award in the General Data Protection Regulation (GDPR)
  • Level 2 Award in Understanding Mental Health

Contact us for more information and prices



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We would like to take the opportunity on behalf of our fostering agency to thank you and especially your trainer for delivering an excellent, highly professional and concise training course to our foster carers. We did enjoy the day and we would like to have this trainer as our tutor in any future training courses.

Agency Manager - Foster Care Agency – Worcester   
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