Testimonials

It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham

Level 1 Core Awards

Our range of Level 1 Core Awards have been specially developed to help organisations meet the National Minimum Training Standards for healthcare support workers and adult social care workers in England, as developed by Skills for Care and Skills for Health.

The National Minimum Training Standards, published in 2013, represent the minimum any care worker should know and apply to all adult social care workers in England who are employed in residential, home or day care, supported living or as personal assistants as well as healthcare support workers and assistant practitioners. They cover 10 key standards and are designed to provide the foundation for safe and effective practice.

These courses will be refreshed and updated to follow the requirements of the Care Certificate when it is in place.

Bookings are for a minimum of 2 courses in 1 day.

14 Courses.
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Level 1 Core Award in Role of the Care Worker and Personal Development

1.5 hours Course Finder

To help healthcare support workers and adult social care workers to understand their role, ways of working and their responsibility for their own personal development.

  • Be able to explain their role and responsibilities
  • Be able to explain the different relationships they may have in the workplace
  • Be able to describe how to work in ways agreed with their employer
  • Be able to explain why it is important to work in partnership and how it can best be done
  • Be able to explain what a personal development is and how it will improve their work
  • Be able to how learning opportunities and reflective practice contribute to personal development

Call our team to discuss your requirements Course Finder
Course Finder

Level 1 Core Award in Effective Communication

1.5 Hours Course Finder

To help healthcare support workers and adult social care workers to communicate effectively to improve outcomes for individuals they support.

  • Understand the importance of effective communication at work
  • Know how to meet the communication and language needs, wishes and preferences of individuals
  • Be able to promote effective communication
  • Understand the principles and practices relating to confidentiality

Call our team to discuss your requirements Course Finder
Course Finder

Level 1 Core Award in Equality, Diversity and Inclusion Awareness

1.5 Hours Course Finder

To help healthcare support workers and adult social care workers understand the principles of equality and diversity, how to promote inclusion and reduce discrimination.

  • Understand what is meant by diversity and discrimination and how it might occur at work
  • Have knowledge of equality and inclusion and know how practices that support both reduce discrimination
  • Be aware of any legislation and ways of working that relate to equality, diversity, discrimination and rights
  • Ensure that your own work is inclusive, respecting the beliefs, culture, values and preferences of individuals and how to challenge discrimination in a way that leads to positive change
  • Understand how to find a range of sources of information about equality, diversity and inclusion and who to ask for advice and support about equality and inclusion

Call our team to discuss your requirements Course Finder
Course Finder

Level 1 Core Award in Duty of Care

1.5 Hours Course Finder

To help healthcare support workers and adult social care workers understand their duty of care and how they can ensure the delivery of high quality, safe and compassionate care and support.

  • Be able to explain duty of care and how it contributes to safe practice
  • Be able to explain the difficulties and some solutions of how to resolve dilemmas
  • Be able to describe how to handle comments and complaints
  • Be able to explain incidents, errors and near misses and what should be done
  • Be able to explain what to do when dealing with confrontation and difficult situations

Call our team to discuss your requirements Course Finder
Course Finder

Level 1 Core Award in Safeguarding Adults

1.5 Hours Course Finder

To provide healthcare support workers and adult social care workers with an awareness of safeguarding issues and how they can effectively safeguard adults at risk of harm.

  • Recognise the types, signs and symptoms and indicators of abuse
  • Understand prevention of abuse management techniques
  • Understand how to respond appropriately to disclosures of abuse
  • Understand the legislation and guidance governing the safeguarding of adults at risk of harm
  • Understand both employers’ and employees roles and responsibilities towards adults at risk of harm

Call our team to discuss your requirements Course Finder
Course Finder

Testimonials

We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham