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It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham   
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Level 2 Core Award in Role of the Care Worker and Personal Development

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3 Hours Course Finder


To enable healthcare support workers and adult social care workers to understand their role, their relationship with others, how to work in ways that have been agreed with their employer and in partnership with others.

Learning Objectives

  • Understand their main duties and responsibilities
  • Understand the standards and codes of conduct and practice that relate to the role
  • Be aware of how previous experiences, attitudes and beliefs may affect the way we work
  • Know how and when to escalate any concerns (whistle blowing)
  • Understand why it is important to work in partnership with key people, advocates and others who are significant to an individual


Successful candidates will be issued with a certificate valid for 3 years.


External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.

Mapped to

HSC 025, links to SHC22 Outcome 1 / 2.1, 2.2 / 3.1, 3.2. Links to NMTS Standards 1 & 2


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The trainer for the course did an excellent job in bringing his experience and knowledge alive to make this Fire Marshal course very enjoyable and interesting

Heath & Safety Director - Construction - Bristol   
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