Testimonials

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First-rate first aid training appropriate training for our particular needs. All the staff agreed with this statement.

Head Teacher - RC School   
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Level 2 Core Award in Effective Communication

Cost Call our team to discuss your requirements

3 Hours Course Finder

Aim

To enable healthcare support workers and adult social care workers to communicate effectively and understand communication needs to help improve outcomes for individuals they support.

Learning Objectives

  • Understand the importance of effective communication in care settings
  • Know how to meet the communication and language needs, wishes and preferences of individuals receiving care
  • Be able to promote effective communication
  • Understand the principles and practices relating to confidentiality

Certification

Successful candidates will be issued with a certificate valid for 3 years.

Accreditation

External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.

Mapped to

SHC 21, Outcome 1, 2.1, 3.1, 3.4, 4.1, 4.3, 4.4. Links to NMTS Standard 3

Testimonials

Course Finder

The level of teaching was outstanding and this really showed in the exam marks. The trainer’s enthusiasm for First Aid really shone through and this in turn motivated the group to learn, practise and ask as many questions as possible. […]. The instructor passed on expertise in such a way that did not alienate anyone even though it was a diverse group of people from all parts of the business. The examiners were wonderful, giving us extra tips and advice once we had passed; this gave everyone confidence in their new skills and will allow us as individuals to handle a first aid situation.

PA to European CIO and Head of UK IT - Birmingham - Computer Holdings   
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