Testimonials

Course Finder

We as an organisation have used First Response for a number of years to deliver training to our staff team. We have looked at other services but found First Response stands out from above them all. From the initial booking to the delivery of training we have found First Response to be professional. We have full confidence in them and feel the trainers are of high quality with a vast amount of knowledge, and able to deliver positive training experiences at an affordable price.

Care Service Manager - Disability care Service, Birmingham   
Course Finder

Level 2 Core Award in Effective Communication

Cost Call our team to discuss your requirements

3 Hours Course Finder

Aim

To enable healthcare support workers and adult social care workers to communicate effectively and understand communication needs to help improve outcomes for individuals they support.

Learning Objectives

  • Understand the importance of effective communication in care settings
  • Know how to meet the communication and language needs, wishes and preferences of individuals receiving care
  • Be able to promote effective communication
  • Understand the principles and practices relating to confidentiality

Certification

Successful candidates will be issued with a certificate valid for 3 years.

Accreditation

External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.

Mapped to

SHC 21, Outcome 1, 2.1, 3.1, 3.4, 4.1, 4.3, 4.4. Links to NMTS Standard 3

Testimonials

Course Finder

We would like to take the opportunity on behalf of our fostering agency to thank you and especially your trainer for delivering an excellent, highly professional and concise training course to our foster carers. We did enjoy the day and we would like to have this trainer as our tutor in any future training courses.

Agency Manager - Foster Care Agency – Worcester   
Course Finder