Testimonials

Course Finder

It's really nice to work with someone in training who is so switched on and focussed to our needs. It's a real pleasure. I know that when I have one of those 'Oh no' moments and diary dates clash, our account manager will be there and will sort things out for us.

Learning & Development Office Manager - Domiciliary Care Agency - Birmingham
Course Finder

Level 2 Core Award in Effective Communication

Cost Call our team to discuss your requirements

3 Hours Course Finder

Aim

To enable healthcare support workers and adult social care workers to communicate effectively and understand communication needs to help improve outcomes for individuals they support.

Learning Objectives

  • Understand the importance of effective communication in care settings
  • Know how to meet the communication and language needs, wishes and preferences of individuals receiving care
  • Be able to promote effective communication
  • Understand the principles and practices relating to confidentiality

Certification

Successful candidates will be issued with a certificate valid for 3 years.

Accreditation

External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.

Mapped to

SHC 21, Outcome 1, 2.1, 3.1, 3.4, 4.1, 4.3, 4.4. Links to NMTS Standard 3

Testimonials

Course Finder

We would like to take the opportunity on behalf of our fostering agency to thank you and especially your trainer for delivering an excellent, highly professional and concise training course to our foster carers. We did enjoy the day and we would like to have this trainer as our tutor in any future training courses.

Agency Manager - Foster Care Agency – Worcester
Course Finder