To help healthcare support workers and adult social care workers to communicate effectively to improve outcomes for individuals they support.
- Understand the importance of effective communication at work
- Know how to meet the communication and language needs, wishes and preferences of individuals
- Be able to promote effective communication
- Understand the principles and practices relating to confidentiality
Successful candidates will be issued with a certificate valid for 3 years.
External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.