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The level of teaching was outstanding and this really showed in the exam marks. The trainer’s enthusiasm for First Aid really shone through and this in turn motivated the group to learn, practise and ask as many questions as possible. […]. The instructor passed on expertise in such a way that did not alienate anyone even though it was a diverse group of people from all parts of the business. The examiners were wonderful, giving us extra tips and advice once we had passed; this gave everyone confidence in their new skills and will allow us as individuals to handle a first aid situation.

PA to European CIO and Head of UK IT - Birmingham - Computer Holdings   
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Level 1 Core Award in Duty of Care

Cost Call our team to discuss your requirements

1.5 Hours Course Finder


To help healthcare support workers and adult social care workers understand their duty of care and how they can ensure the delivery of high quality, safe and compassionate care and support.

Learning Objectives

  • Be able to explain duty of care and how it contributes to safe practice
  • Be able to explain the difficulties and some solutions of how to resolve dilemmas
  • Be able to describe how to handle comments and complaints
  • Be able to explain incidents, errors and near misses and what should be done
  • Be able to explain what to do when dealing with confrontation and difficult situations


Successful candidates will be issued with a certificate valid for 3 years.


External accreditation is available for this course, if required, through Advantage Accreditation. Additional costs will apply, please contact us.

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First-rate first aid training appropriate training for our particular needs. All the staff agreed with this statement.

Head Teacher - RC School   
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